Mindful Listening (HBR Emotional Intelligence Series)
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Become a mindful listener at work.
Listening is a critical skill that leaders and managers often take for granted. By learning to listen mindfully, you can keep your employees more engaged, foster the discovery of new ideas, and hear what you need to hear in a discussion rather than what you expect to hear.
The book will teach you what great listeners do, how to stay fully present in challenging conversations, and how empathic listening can help others learn and grow.
This volume includes the work of:
- Peter Bregman
- Jack Zenger and Joseph Folkman
- Rasmus Hougaard and Jacqueline Carter
- Amy Jen Su and Muriel Maignan Wilkins
How to be human at work. The HBR Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.
John H Zenger
John H. Zenger, D.B.A., is theCEO of Zenger Folkman, a firmthat brings empirical research, innovativedevelopment methods, and software tools to leadershipdevelopment. He is a member of the HRDHall of Fame and has authored or coauthoredeight books and 50 articles on leadership, productivity, and teams.
Joseph R. Folkman, Ph.D., ispresident of Zenger Folkman. Heis an authoritative voice on thesubject of developing and usingemployee surveys to create organizationalchange and 360-degree feedbackassessment for individual development. Heis a frequent keynote speaker and conferencepresenter on a variety of topics regarding leadership, feedback, and organizational change.
Scott K. Edinger is executivevice president of Zenger Folkman, where he consults with Fortune500 companies to initiate and implementlarge-scale performanceimprovement and leadership initiatives. Heis an expert in helping organizations achievemeasurable business results.
More by John H Zenger
Peter Bregman
Peter Bregman is the CEO of Bregman Partners, a firm that advises, coaches, and trains leaders at all levels to take powerful and ambitious actions to achieve the things that are most important to them and their organizations. He is the author of 18 Minutes (a Wall Street Journal bestseller) and Point B: A Short Guide to Leading a Big Change, and the contributor to five other books. He is a regular contributor to HBR.org, NPR, Psychology Today, Forbes, Fast Company, and other media outlets, and he is a weekly commentator on FOX Business News. He lives in New York City.
More by Peter Bregman
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