Crisis Intervention in Child Abuse and Neglect

This manual, part of the National Center on Child Abuse and Neglect's User Manual Series, helps caseworkers improve their assistance to children and families in crisis. Sections present a brief overview of crisis; define crisis, identify the elements and phases of crises, highlight client feelings during a crisis, and discuss the psychological effects of crises; and outline the goals of crisis intervention and describe a nine-step crisis intervention model.