How to Eat an Elephant
A Slice-By-Slice Guide to Total Quality Management - Third Edition
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The enormous challenge of implementing Total Quality Management -- the continuous improvement of all aspects of an organisation -- has been likened in scale to the task of eating an elephant. It cannot be done with one bite, but requires the elephant to be divided into digestible slices. So too with Total Quality Management: implementing improvement in any organisation requires a step-by-step (or slice-by-slice) approach. This easy to read, practical and entertaining book details some 96 topics, or 'slices', essential for the successful introduction and maintenance of Total Quality Management and a Total Quality Culture in any organisation. READERSHIP: Students and organisations practising or introducing total quality management.
John Gilbert
John Gilbert is a professional stuntman out of Wilmington, North Carolina. He earned the opportunity to do his first job at age 11, under his uncle, who is also a professional stuntman and stunt coordinator. John has had the opportunity to work on films, TV shows, and commercials in various places across the country, including the opportunity of working with many stunt performers and stunt coordinators.
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