A Comprehensive Toolkit for Leading with Trust
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In this hands-on successor to the popular book The Trusted Advisor, you'll find answers to pervasive questions about trust and leadership—such as how to develop business with trust, nurture trust-based relationships, build and run a trustworthy organization, and develop your trust skill set. This pragmatic workbook delivers everyday tools, exercises, resources, and actionable to-do lists for the wide range of situations a trusted advisor inevitably encounters. The authors speak in concrete terms about how to dramatically improve your results in sales, relationship management, and organizational performance.
Your success as a leader will always be based on the degree to which you are trusted by your stakeholders. Each chapter offers specific ways to train your thinking and your habits in order to earn the trust that is necessary to be influential, successful, and known as someone who makes a difference.
Put the knowledge and practices in this fieldbook to work, and you'll be someone who earns trust quickly, consistently, and sustainably—in business and in life.
ANDREA P. HOWE is a recovering IT consultant, founder of The Get Real Project, and co-author of The Trusted Advisor Fieldbook (Wiley, 2012), companion to the perennial favorite The Trusted Advisor. For more decades than she cares to count, Andrea has helped professionals build trust-based relationships and get remarkable results by challenging conventional business wisdom.When she's not helping people do the opposite, you'll find Andrea making mosaics, losing garden skirmishes with weeds and deer, and looking for the nearest dance floor.
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