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No church is immune to the problems that can arise when parishioners behave in difficult ways. Responding to such situations with self-awareness and in a manner true to one's faith tradition makes the difference between peace and disaster. In this must-read book, Boers shows how a better understanding of difficult behavior can help congregational leaders avoid the trap of labeling such parishioners and exercise self-care when the going gets rough.
Arthur Boers (DMin, Northern Baptist Theological Seminary) is associate professor and R. J. Bernardo Family Chair of Leadership at Tyndale Seminary in Toronto, Ontario. He served as a pastor for sixteen years and is the award-winning author of numerous articles and six books, including The Way Is Made by Walking and The Rhythm of God's Grace. He speaks regularly at churches, conferences, and retreats.
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