Join 📚 小卡的阅读片段
A batch of the best highlights from what Jiean Yang's read, .
On the surface, the benefits seem obvious — enhanced customer satisfaction, reduced costs, 24/7 service and more.
A Toolkit to Help You Manage Uncertainty Around AI
Harvard Business Review
Those companies that exploit this opportunity can develop an experience that responds to and retains consumers, increasing revenues and profitability.
Why Marketers Are Spending Less on Social Media
Christine Moorman
A BCG survey of more than 1,400 global C-suite executives found that 85% of business leaders plan to increase spending on AI in 2024. But most of that is earmarked for cost-saving initiatives rather than personalization.
Personalization Done Right
Harvard Business Review
...catch up on these, and many more highlights
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