Join 📚 小卡的阅读片段

A batch of the best highlights from what Jiean Yang's read, .

On the surface, the benefits seem obvious — enhanced customer satisfaction, reduced costs, 24/7 service and more.

A Toolkit to Help You Manage Uncertainty Around AI

Harvard Business Review

Why is social media spending dropping? And what can marketers do to leverage the benefits of social media as new technologies rapidly change the digital landscape?

Why Marketers Are Spending Less on Social Media

Christine Moorman

We’re not going to get caught with our pants down,” says Mr Geffen. The bigger worry, he adds, is disinformation and the distrust it sows.

What Happens in the Days After America’s Election

The Economist

...catch up on these, and many more highlights