Join 📚 小卡的阅读片段

A batch of the best highlights from what Jiean Yang's read, .

A BCG survey of more than 1,400 global C-suite executives found that 85% of business leaders plan to increase spending on AI in 2024. But most of that is earmarked for cost-saving initiatives rather than personalization.

Personalization Done Right

Harvard Business Review

In a BCG survey of 5,000 global consumers designed to gauge the effectiveness of personalized recommendations, two-thirds of respondents say they have recently experienced a recommendation that was inappropriate, inaccurate, or invasive. Despite such negative experiences, more than 80% of respondents say they want and expect personalized experiences.

Personalization Done Right

Harvard Business Review

That key difference means that the productivity gains we can expect are not a one-time “step change” but rather a continuously improving “slope change.”

Can Startups Thrive in an Age of AI?

Hemant Taneja

...catch up on these, and many more highlights