Join 📚 小卡的阅读片段

A batch of the best highlights from what Jiean Yang's read, .

On the surface, the benefits seem obvious — enhanced customer satisfaction, reduced costs, 24/7 service and more.

A Toolkit to Help You Manage Uncertainty Around AI

Harvard Business Review

Companies receive more value from social media when it is better integrated into other communication and purchasing channels.

Why Marketers Are Spending Less on Social Media

Christine Moorman

Given social media clutter and consumer fatigue, marketers must put on their creative hats to get their social media campaigns to stand out and deliver results.

Why Marketers Are Spending Less on Social Media

Christine Moorman

...catch up on these, and many more highlights