Join 📚 小卡的阅读片段

A batch of the best highlights from what Jiean Yang's read, .

On the surface, the benefits seem obvious — enhanced customer satisfaction, reduced costs, 24/7 service and more.

A Toolkit to Help You Manage Uncertainty Around AI

Harvard Business Review

This is programming. A tar pit where many people struggle painfully and a creative activity where joy and frustration coexist.

The-Mythical-Man-Month-人月神话

xiaokaup.me

Influencers’ current contributions to company performance are very weak, scoring a 2.4 in response to the question, “To what degree has the use of influencers contributed to your company’s performance during the last year?” where 1 is not at all and 7 is very highly.

Why Marketers Are Spending Less on Social Media

Christine Moorman

...catch up on these, and many more highlights