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Get Them To “Say No To Say Yes.” I was always amazed at how often the fur coat dealer got people to buy stuff by saying “no.” He knew people had been trained to say “no” in response to “you don’t want anything else do you?” But this actually turns a “no” into “yes.” So when upselling, the question translates to: You don’t want anything [besides what I just offered] do you? Clever salesmanship. So let the nos (yeses) roll in.
$100M Money Models: How to Make Money
Alex Hormozi
It makes sense then to plan an aerobic workout on the day after the anaerobic;
Don’t Lose Out, Work Out
RUJUTA DIWEKAR
What I think is brutal and ‘false kindness’ is keeping people around who aren’t going to grow and prosper. There’s no cruelty like waiting and telling people late in their careers that they don’t belong.
The Making of a Manager
Julie Zhuo
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