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A batch of the best highlights from what Siddish's read, .
36. Lots of problems boil down to fear. Articulate (write it down!) *precisely* what you’re afraid of, and then take steps to address them. If you’re scared of doing something big, start by doing something small and work your way up progressively
Can’t Sleep, Time to Do...
@visakanv on Twitter
Increasing your retention rate is like hosting a great party:
1. Invite the right people
2. Welcome them thoughtfully
3. Make sure they have a great time
4. Catch them before they bail
5. If they leave, show them what they're missing
Tweets From Lenny Rachitsky
@lennysan on Twitter
"I very frequently get the question: 'What's going to change in the next 10 years?' And that is a very interesting question; it's a very common one. I almost never get the question: 'What's not going to change in the next 10 years?' And I submit to you that that second question is actually the more important of the two because you can build a business strategy around the things that are stable in time... In our retail business, we know that customers want low prices, and I know that's going to be true 10 years from now. They want fast delivery; they want vast selection. It's impossible to imagine a future 10 years from now where a customer comes up and says, 'Jeff I love Amazon; I just wish the prices were a little higher,' [or] 'l love Amazon; I just wish you'd deliver a little more slowly.' Impossible.
When you have something that you know is true, even over the long term, ...
you can afford to put a lot of energy into it."
Jeff Bezos on the importance of what's not going to change
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