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Reality is messy and disorganised. Frameworks are anything but. Frameworks promise to bring order to reality in pleasing ways. They blunt the chaos and give you buckets with which to categorise your observations. Frameworks are so compelling to the human mind because the mind is a sense-making tool, and sense-making tools abhor not making sense of information. So it shouldn’t be a surprise that frameworks *feel* like they are the Right Way To Think About Things™.
*[Reality Without Frameworks](https://commoncog.com/reality-without-frameworks/), by Cedric Chin*
The Paradox of Mental Models
Richard Hughes-Jones
7/ Learning from users is a practiced skill just like programming. If you don't have experience, make a plan. Start with simple questions, then go deep.
Here was mine going into early customer interviews:
1/ the First 18 Months O...
@Suhail on Twitter
I make a living solving problems. I realize there's roughly 5 levels of difficulty. I use that as a way to allocate my energy accordingly.
Tweets From KimSia Sim 🇸🇬💻📗
@KimStacks on Twitter
...catch up on these, and many more highlights
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