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**Obliquity**, a concept with a hat-tip to the book of the same name by John Kay, is a powerful strategy in problem-solving. As anyone with teenage children already knows, the most effective way to solve issues is rarely to tackle them head-on other than when they are trivial or as a refuge of last resort. Kay’s book contains examples of how complex and intractable problems were solved by working on a related issue. Working obliquely also means less public commitment to solving a particular problem and more time to watch for unintended consequences. It also gives more space for solutions to emerge rather than be manufactured or imposed.
Design principles for managing complexity
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Tweets From Aditya Behere
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25. thinking is easy, information architecture is hard
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