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“One of the big barriers with computers today is certainly the physical interface, but this isn’t a technology problem,” he says. “The bigger part of it is just in finding the right ways of thinking, finding the right representations of abstractions, so people can think thoughts that they couldn’t think before.
“The example I like to give is back in the days of Roman numerals, basic multiplication was considered this incredibly technical concept that only official mathematicians could handle,” he continues. “But then once Arabic numerals came around, you could actually do arithmetic on paper, and we found that 7-year-olds can understand multiplication. It’s not that multiplication itself was difficult. It was just that the representation of numbers — the interface — was wrong.”
The Utopian UI Architect
John Pavlus
Operations
**When we “operationalize” something we make it:**
Consistent, usable, Inspectable, monitorable, measurable, repeatable, accessible, and improvable
Part of operations is understanding what will not benefit from being operationalized in a traditional sense. We want some things to be less standardized, less consistent, more decentralized, more customized or bespoke, more experimental, localized, temporary, etc.
TBM 300: How to Think About Operations and Enablement
John Cutler
"When they're in situations where there are multiple sources of information coming from the external world or emerging out of memory, they're not able to filter out what's not relevant to their current goal," said Wagner, an associate professor of psychology. "That failure to filter means they're slowed down by that irrelevant information."
Media Multitaskers Pay Mental Price, Stanford Study Shows
Adam Gorlick
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