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23/ Reflection, not experience makes us do something different next time.
Experience without reflection gives us an illusion of knowledge.
Just Finished ‘Decision...
@max_grev on Twitter
the customer was about to give you a privileged glimpse into their mental model of the world. Losing that learning is a shame.
The Mom Test
Rob Fitzpatrick
3/ The number one reason we solve the wrong problem is that our mind is wired to quickly go into problem-solving mode.
Instead, we should stop and think about whether we’re solving the right problem.
Just Finished ‘Decision...
@max_grev on Twitter
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