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“What I’m really interested in is joy in intellectual play,” Gladwell [says](https://www.newstatesman.com/2020/01/how-sell-good-ideas). “The unexpected turns that ideas can make is, to my mind, one of the greatest pleasures of being alive.”

The Profile Dossier: Malcolm Gladwell, the Thinker Selling Good Ideas

Polina Pompliano

Easy rule of thumb: Past behavior ✅ Future behavior ❌ Do not ask people what they will do. Ask “how have you used this in the past?” NOT “Will you use this?” Pay attention to: (1) what they actually do and (2) their pain points.

It’s Been Such a Joy And...

@thejonng on Twitter

Don’t look for inspiration. Look for irritation.

10,000 Hours With Claude Shannon: How a Genius Thinks, Works, and Lives

Jimmy Soni

...catch up on these, and many more highlights