Join 📚 Miroslav's Highlights

A batch of the best highlights from what Miroslav's read, .

Z důvodu úspěchu selhává více lidí než kvůli skutečnému nezdaru.

Mé Ideály

Henry Ford

An apology is more difficult to offer when we do have something to apologize for and we regret our earlier behavior. Here even a short, sweet, and belated apology can sometimes matter a great deal.

Why Won't You Apologize?

Harriet Lerner

The client always knows more than you do about what to do next. —MARCIA REYNOLDS

Coach the Person, Not the Problem

Marcia Reynolds

...catch up on these, and many more highlights

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