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A batch of the best highlights from what Miroslav's read, .

A mood of defensiveness often shows up when we hear what we interpret as criticism about our performance and our automatic assessment is something like this person is attacking me.

Learning to Kern and the Navigation of Moods

Gloria P. Flores

The best coaches are incredibly intentional and very easy to talk with.  They keep the conversation moving in the right direction with a style that is friendly, casual and inviting.

The Language of Life and Business Coaching

Chad Hall

Leaders, on the one hand, cannot be too lenient. But on the other hand, they cannot become overbearing. They must set high standards and drive the team to achieve those standards, but they cannot be domineering or inflexible on matters of little strategic importance. To find this balance, leaders must carefully evaluate when and where to hold the line and when to allow some slack. They must determine when to listen to subordinate leaders and allow them ownership, making adjustments for their concerns and needs.

The Dichotomy of Leadership

Jocko Willink, Leif Babin

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