📚 Miroslav's Highlights

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A batch of the best highlights from what Miroslav's read, .

The language of complaint essentially tells us, and others, what it is we can't stand. The language of commitment tells us (and possibly others) what it is we stand for. Without having our complaints taken away and without giving them up, this first transforming language enables us to make a shift from experiencing ourselves as primarily disappointed, complaining, wishing, critical people to experiencing ourselves as committed people who hold particular convictions about what is most valuable, most precious, and most deserving of being promoted or defended.

How the Way We Talk Can Change the Way We Work

Robert Kegan, Lisa Laskow Lahey

Leadership is the process of influencing others to understand and agree about what needs to be done and how to do it, and the process of facilitating individual and collective efforts to accomplish shared objectives.

Leading in a VUCA World

Jacobus (Kobus) Kok and Steven C. van den Heuvel

But the fact is people act on their assessments of your trustworthiness, not yours. Your best intentions can’t change their opinion. Only by changing what you say and how you act can affect how others assess your trustworthiness.

The Thin Book of Trust

Charles Feltman and Sue Annis Hammond

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