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A batch of the best highlights from what Miroslav's read, .
Both unfulfilled promises and unnecessary requests can destroy trust between people.
Conversations for Action and Collected Essays
Fernando Flores
However, even though the time varies (and I explore in depth the challenges of different types of transitions), the goal is the same: to get there as quickly and effectively as possible.
The First 90 Days
Michael D. Watkins
When you catch someone doing something right, follow these steps when you praise them: 1. Praise the person as soon as you notice them doing something right. 2. Let them know what they did right—be specific. 3. Tell them how good you feel about what they did right and how it helps. 4. Pause to give the person time to feel good about what they’ve done. 5. Encourage them to do more of the same. 6. Make it clear you have confidence in them and support their future success. Praising is a powerful activity for both managers and team members. In fact, it is the key to training people and making winners of everyone you work with.
Simple Truths of Leadership
Ken Blanchard and Randy Conley
...catch up on these, and many more highlights
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