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Emotional intelligence (EQ) is twice as important as cognitive ability (IQ) in predicting outstanding performance Daniel Goleman
Coaching for Performance
John Whitmore
But leadership is critical to just about any company’s performance, and there are numerous books about it, many offering terrific insights. Still, I suggest that the basic insight of this book—a fundamental, challenging one with a demonstrated financial dividend—has not received the kind of attention it warrants. Consider the issue of trust, which has recently been a popular topic. Most agree that trust is a critical ingredient for leadership, since few people follow someone they do not trust. Most also agree that trust is complicated, encompassing reliance, emotion, respect, and a sense that the trusted person will look out for you. This book argues for looking particularly hard at reliance as a crucial ingredient for building and keeping trust. Reliance is the belief that leaders keep their word, fulfill their promises, and show the same values they profess. That is what “walking the talk” means. If people do not see this consistency, leadership cannot happen at all. You cannot even get out of the starting gate as a leader if others do not believe your words. Behavioral integrity is a simple idea, but it is hard to put into practice. To the extent that you do so, your powerful word pays off in powerful, concrete dividends.
The Integrity Dividend
Tony Simons
žádná příručka vás nenaučí, jak někoho donutit, aby se s vámi bavil, když o to nemá zájem. Ale tato situace nastává jen výjimečně. Většina lidí se s vámi ve většině případů dá do řeči na většinu témat.
Jak Vést Zdánlivě Nemožné Rozhovory
Peter Boghossian a James Lindsay
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