A batch of the best highlights from what Miroslav's read, .
"Tell me and I'll forget; show me and I may remember; but directly involve me, and I'll make it my own."
How the Way We Talk Can Change the Way We Work
Robert Kegan, Lisa Laskow Lahey
The best coaches are incredibly intentional and very easy to talk with. They keep the conversation moving in the right direction with a style that is friendly, casual and inviting.
The Language of Life and Business Coaching
Chad Hall
A commitment to listening doesn’t mean that we stay mute while the other person is rude and out of bounds. It’s important to have limits especially about tolerating unkindness.