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Short of open warfare, the worst of these is what we call cordial hypocrisy: the strong tendency of people in organizations, because of loyalty or fear, to pretend that there is trust when there is none, being polite in the name of harmony when cynicism and distrust are active poisons, eating away at the very existence of the organization.
Building Trust
Robert C. Solomon, Fernando Flores
Věřit si znamená uchovat si srdce a duši dítěte v mysli dospělého.
You Can Also Change the World TLM is very effective on a personal level. But it is not merely a new self-help technique. Its ultimate implications are far more profound. Imagine a technology that has the power to change entire institutions so they continually operate in the most effective manner possible. Even if you believe that personal renewal is possible, it may be hard to picture such a Utopian view of society. It becomes easier when you understand that organizations and institutions have belief systems too—and their dysfunctional strategies and operations spring from these systems. What people do in organizations is a function of the “culture”—the beliefs about what it takes to survive and succeed. These fundamental beliefs are manifested in innumerable policies, procedures, organizational structures, management styles, and systems. Institutions operate out of a paradigm—a set of core beliefs—about their nature and purpose. All behaviors and actions flow from these basic beliefs, which shape the strategies of the institution. In the same way that many individuals get stuck with dysfunctional and limiting beliefs, institutions and corporations also create boxes that prevent them from healthy operation and growth. They may try hard to solve their problems, but the more they try, within the framework of the box, the more deeply embedded the problems seem to become. As you will see in Part Three, what I call Third Order Change—being in a state of continuous creation—allows any institution and organization to devise workable strategies to deal with problems as they occur.
Re-Create Your Life
Morty Lefkoe
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