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“I’m sorry you feel that way” is another common pseudo-apology. A true apology keeps the focus on your actions—and not on the other person’s response.
Why Won't You Apologize?
Harriet Lerner
CREATE SUCCESS CRITERIA “The simplest and most efficient way to ensure you get the results you want is to create a list of success criteria for your goals.”
The Gap and the Gain
Benjamin Hardy and Dan Sullivan
The warrior's path begins with the realization that we must go inward first, as no progress can be made without reflection on our innermost world: the mind itself. We must come to understand how the mind works. After all, we can't understand anything, feel anything, believe anything, or make any spiritual progress without using our minds.
The Mastery of Life
don Miguel Ruiz Jr.
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