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Short of open warfare, the worst of these is what we call cordial hypocrisy: the strong tendency of people in organizations, because of loyalty or fear, to pretend that there is trust when there is none, being polite in the name of harmony when cynicism and distrust are active poisons, eating away at the very existence of the organization.
Building Trust
Robert C. Solomon, Fernando Flores
The bigger the client challenge, the more important it is to let the client be the hero.
The Coaching Mindset
Chad Hall
Measuring yourself against an ideal is an endless race to nowhere. That “ideal” could be in the form of a hope or expectation. It could be a comparison with something or someone else: “Her raise was bigger than my raise.” Being in the GAP stops you from living within your own experience. It stops you from appreciating where you are. It stops you from being happy.
The Gap and the Gain
Benjamin Hardy and Dan Sullivan
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