📚 Santhosh's Highlights

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A batch of the best highlights from what Santhosh 🇮🇳's read, .

Punishment doesn't teach accountability. It teaches your kids: 1. That you punish yourself to get things done 2. That what you say to do has to be forced 3. That they will have to punish themselves to get things done 4. That they aren't inherently good. * * * That's why... We didn’t use timeouts. We didn’t take things away. We didn't raise our voices at them.

A Question I Often Get Asked Is How I Raised...

Joe Hudson

Customer Success isn’t there to just stop shrinkage or lead to incremental growth. No… done correctly, Customer Success leads to exponential growth!

Eliminate Churn Forever in 5 Simple Steps

Need A Speaker Or Growth Consulting Contact Lincoln

@cindyalvarez Every time I make myself write out We are doing _____ Because we see the problem of _____ We know it's a problem because _____ If we don't fix it, we'll see _____ We'll know we've fixed it when we get _____ the rest of the conversation/project/doc goes SO much easier.

Cindy Alvarez on Twitter: "Every Time I Make Myself Write Out We Are Doing _____ Because We See the Problem of _____ We Know It's a Problem Because _____ if We Don't Fix It, We'll See _____ We'll Know We've Fixed It When We Get _____ the Rest of the Conversation/Project/Doc Goes SO Much Easier." / Twitter

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A batch of the best highlights from what Santhosh 🇮🇳's read, .

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