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The Factors That Hinder Knowledge Transfer Are Often Structural
Summary:
Barriers to knowledge transfer or knowledge sharing are often structural, rather than merely the result of skill set limitations.
Lessons can be transferred through storytelling, lessons with direction reviews and debriefs, analysis and research, and by allocating workload strategically. Placing the workload at the top, instead of burdening lower-level employees with excessive reading, is crucial.
It is essential to identify the structural barriers causing the hindrance and address them.
Transcript:
Speaker 1
And if something is learnt at one end of the state, I need to transfer that to the other. Now you can do that with story, but you can also do that with lessons without direction reviews and debriefs. You can do that through analysis and research. And you can do that by putting the workload where it should be, you know, up at the top, rather than on the poor people down below expected to read 160 documents a year about everything Because they're going to remember that really, they're going to remember that, not in my experience. So what we have to do is take those really important lessons and then think, well, what are the structures that are causing that to happen?
Speaker 2
And now we've already kind of hindered around this. What are the barriers to knowledge transfer or knowledge sharing? And is it just the skill set of listening and conversation? Is that the biggest barrier?
Speaker 1
I think a lot of the barriers that we deal with are structural.
Organizational Structures That Enable Knowledge Flow With Stuart French
Because You Need to Know Podcast ™
Left unchecked, your team members move from one task to the next, doing the easiest things, the things someone asked them to do, or simply the things right in front of them. Especially as stress increases, prioritization effectiveness declines. In one study of 43,000 encounters of doctors and patients, researchers found that when the workload was heaviest, physicians prioritized their easiest cases, leaving the most severe cases to wait the longest – a tendency known as “completion bias” (Gino and Staats 2016). Among all professions, it can be easy to get sucked into an endless stream of activities that feel like progress but that leave tomorrow looking much like yesterday.
The Leader Lab
Tania Luna and LeeAnn Renninger
Providing Mental Scaffolding and Tools Drastically Increases Human Cognitive Performance
Summary:
Scaffolding people's experiences with tools like mind mapping can raise their performance above their innate capacities.
Studies have shown up to a 40% increase in cognitive capacity when individuals are taught and encouraged to use tools for problem-solving and understanding. This highlights the significant role of tools in enhancing human cognitive performance, akin to how a computer is described as a 'bicycle for the mind' by Steve Jobs.
Transcript:
Speaker 1
So but Kotzky was this Russian educational theorist, right? And he and his whole notion was, if you scaffold people's experiences, so just training wheels, right, basically, you can raise the level of their capacity and their performance above And beyond their innate capacities. So mutual friend of Danglish Marktemberg, who's in Jordan Hall's, and I was Zack Stein, as a Harvard psychologist, very thoughtful guy. And he was working with an organization, his whole dissertation was on standardized testing and how whacked it is, right? And how the inequities it bakes into the system and that kind of thing. And they did studies where they would have somebody, you know, fundamentally on an intelligence or cognitive capacity assessment, right, makes sense of your life, makes sense of The world, makes sense of this word problem, whatever it would be. And then, you know, and then someone would score, you know, a 60% or a three out of five on a Leica scale, right? But then they would teach them how to mind map, right, a tool scaffolding, right? And they'd say, okay, so now everything you just said there, now hit the like draw connections, draw bubbles, draw dotted lines, like, sort and establish the relationship here about What you were thinking, and then retested them. And they would score a five out of five. So there's sort of up to this 40% swing in someone's intelligence or cognitive capacity, just based on did you give them a tool, right? It's like Steve Jobs saying, you know, that a computer is like a bicycle for the mind, right? And you're like, oh, okay. So how many bicycles for our minds, right? Can we share and create such that we can all pedal faster?
#11 - Jamie Wheal — Tackling the Meaning Crisis
Win-Win with Liv Boeree
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