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The Factors That Hinder Knowledge Transfer Are Often Structural
Summary:
Barriers to knowledge transfer or knowledge sharing are often structural, rather than merely the result of skill set limitations.
Lessons can be transferred through storytelling, lessons with direction reviews and debriefs, analysis and research, and by allocating workload strategically. Placing the workload at the top, instead of burdening lower-level employees with excessive reading, is crucial.
It is essential to identify the structural barriers causing the hindrance and address them.
Transcript:
Speaker 1
And if something is learnt at one end of the state, I need to transfer that to the other. Now you can do that with story, but you can also do that with lessons without direction reviews and debriefs. You can do that through analysis and research. And you can do that by putting the workload where it should be, you know, up at the top, rather than on the poor people down below expected to read 160 documents a year about everything Because they're going to remember that really, they're going to remember that, not in my experience. So what we have to do is take those really important lessons and then think, well, what are the structures that are causing that to happen?
Speaker 2
And now we've already kind of hindered around this. What are the barriers to knowledge transfer or knowledge sharing? And is it just the skill set of listening and conversation? Is that the biggest barrier?
Speaker 1
I think a lot of the barriers that we deal with are structural.
Organizational Structures That Enable Knowledge Flow With Stuart French
Because You Need to Know Podcast ™
The Danger of Incorrectly Mapping Between Scientific Measures and Truth
Transcript:
Speaker 1
And it's a problem when scientific culture tolerates too much ambiguity. There's always a caveat there, which is that at the early stage of theory development, sometimes you need ambiguity because you don't actually know really what you're talking about Yet. And so you need to allow for multiple interpretations to be possible until you can figure out what you mean. But a mature theory should be minimally ambiguous. This is at odds with things like metrics in terms of let's say how to evaluate something because people think, oh, well, it's scientific. Therefore, I want to use this to then therefore impose a value judge on something. It's better because it has a higher score on it. But that's not what science is actually able to do. Science can say, it has this score and it measures this thing because what it measures is this. If you say what it measures is this, and therefore it means this other thing, that's a problem because that's a false mapping. And it's not really about ambiguity versus precision. It's about, I think, the imprecision of the mapping between the measure and the term. So if you want to measure something like happiness or economic prosperity, you can say, well, we'll measure the genie coefficient, we'll measure GDP. But those are rigorous, clearly unambiguous measures. They have a meaning. This is what they are. This is how we measure them. We can compare things on this measure. And that's not problematic until you then say, and it is better to have a higher GDP full stop.
Paul Smaldino & C. Thi Nguyen on Problems With Value Metrics & Governance at Scale
COMPLEXITY: Physics of Life
Social Search Engines: Asking "I do X. Who do you think I should meet?" at Conferences
Summary:
Read the bios, not the session titles. Look for interesting people, not just panelists. Approach the moderators after panels and ask for recommendations.
Repeat this process to meet important people.
Don't oversell yourself when approaching referred individuals.
Offer to buy them a drink. This methodical approach helps navigate the overwhelming number of sessions.
Transcript:
Speaker 1
So how do you choose among all the sessions? You probly have some big, fat book that youre like, my god. How am i possibly gong to tackle any of this? Number one, read the bios, not the sessions. The session titles may not tell you the whole story. For interesting people, not titles of sessions. And secondly, don't just look at the people on the panel. Look at the moderators. And so what i did my first time to south by southwest is i would go to a panel, i would listen to these amazing people on the on a given panel, and then i would go up, not to the alisters on the Panel, afterwards, i would go to the moderator, many of whom are equally impressive, in their own right. And i would go to the moderator, whois usually not nearly as mobbed, and i would give them a quick explanation at sahe thisis my first time at southby. I don't know anyone. Connel lost. Just finish my first book. It's about a, b and c. Personally, i'm interested n at the time, say, brazilian jujito, this, this and this. Is there anyone here you think i might really hit it off with? Anyone you think i should talk to? I'm pretty good at this and this? And they be as sure, yes, i thinkshul o, this person and this person. And i just repeated that line of questioning over and over and over again. And that's how i met many of the people who led to the tipping point for the book. And when i went up to those people who were referred, by the way, don't say so and so, said, we should really meet. Don't, don't oversell it. Just say i went up to them, i asked them this. They said this. I figured, what the hell, maybe we'd hit it off. Can i buy you drink? It's a very methodical way to go about tackling deluge of sessions.
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