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The people with the most accurate models of others tend to have diverse social networks Summary: To correct for this handicap, we need to listen to the oppressed in the population. This includes laborers, students, and others who are usually not given a political voice. By expanding our social networks to include more diverse perspectives, policymakers can make better decisions based on a deeper understanding of societal trends and people's desires. Transcript: Speaker 1 But it sounds like this gives us a really clear pointer on how to correct for this handicap. And that we really ought to be like, perhaps when it comes time to make decisions on behalf of everyone, we should really be listening to whomever the oppressed are in that population. We should be really paying attention, for example, to laborers and students and people that are ordinarily not historically, not given a lot of political voice. And what you're saying, yeah, it's in other words, what we need to do is broader our social networks include in our social networks, those people who are typically not there. So if the policymakers who are making these important decisions should know as many different people as possible. And we show in related studies that people who have most diverse social circles are also best able to predict societal trends and to understand how the overall population lives and What people want.

Mirta Galesic on Social Learning & Decision-Making

COMPLEXITY: Physics of Life

One of the most effective tools for building a culture of trust is simply saying, “I trust you to do the right thing.” Backing those words with action shows people that you’re serious. Larry once had about 40 people reporting to him in a research unit of a major consulting firm. As a manager, he was expected to read and approve all travel and expense forms. Since many of these consultants traveled extensively, this would have meant spending a half-day or more on paperwork each week. This struck him as a tremendous waste of time and energy that did not add any value to his unit. At a group meeting, he told the team that he trusted them to stay at a Marriott rather than a Four Seasons hotel, and that he wasn’t going to dive into their expense reports. He realized that the cost of not trusting the group would be far greater than an infrequent upgrade from coach to business class. This not only gave Larry time to do more worthwhile work, but it added to the group’s social capital.11 They knew they were trusted and proved to be trustworthy over the years.

The Smart Mission

Edward J. Hoffman, Matthew Kohut, and Laurence Prusak

The Problem of Scale Clash in Human Collaboration Summary: The problem goes beyond ideal scale of humanity. Different things we want involve different scales. Science works on a huge scale for problems like climate change while other things work on medium or small scales. There is a clash of different scales and no optimal scale. The big scales tend to win and squash out the small scales. However, over long time scales, these complex systems tend to implode. It's about a dynamic balance where different forces coexist. How do we handle this in light of global coordination, bioregional organization, and personal relationships at the neighborhood level? Transcript: Speaker 2 I think the problem is even worse than what you're describing I'm going to try to pessimize what you said I mean when you ask me a question like have we gone past the ideal scale of humanity That implies that there is an ideal scale that we could plausibly hit if we could somehow convince people to scale back. For me the real worry is there's no ideal scale of humanity because different things we want to be involved in demand different scales science works really big good on a huge scale solving Problems like climate change our massive scale problems that everyone has to get together on and then there are other things that work at medium or small scales and there's just this Unsolvable scale clash my real worry is that different parts of us and our needs call us to different scales and there is not an optimal scale and so I have to participate in these different Scales or in tension with each other and also the big scales tend to win because they get really powerful and so they squash out the small scales. Speaker 3 Over short time scales though right because over long time scales those like you know this is the Bob May will a complex system large complex system be stable question it's like at some Point those things tend to implode so it's not about like an equilibrium so much as it is about a a dynamic balance or a zone at which these different forces are able to coexist how do you Deal with all of this in light of both the need for global coordination and bioregional organization and neighborhood level personal relationships etc.

Paul Smaldino & C. Thi Nguyen on Problems With Value Metrics & Governance at Scale

COMPLEXITY: Physics of Life

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