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One of the most effective tools for building a culture of trust is simply saying, “I trust you to do the right thing.” Backing those words with action shows people that you’re serious. Larry once had about 40 people reporting to him in a research unit of a major consulting firm. As a manager, he was expected to read and approve all travel and expense forms. Since many of these consultants traveled extensively, this would have meant spending a half-day or more on paperwork each week. This struck him as a tremendous waste of time and energy that did not add any value to his unit. At a group meeting, he told the team that he trusted them to stay at a Marriott rather than a Four Seasons hotel, and that he wasn’t going to dive into their expense reports. He realized that the cost of not trusting the group would be far greater than an infrequent upgrade from coach to business class. This not only gave Larry time to do more worthwhile work, but it added to the group’s social capital.11 They knew they were trusted and proved to be trustworthy over the years.

The Smart Mission

Edward J. Hoffman, Matthew Kohut, and Laurence Prusak

The Golden Rule Doesn't Account for Other's Preferences and Interests The Golden Rule fails to consider individual differences, particularly in power dynamics. It assumes treating others as we want to be treated is ethical, but ignores the possibility that they may have different preferences based on their unique characteristics and circumstances. Transcript: Speaker 1 The golden rule does not adequately take into account these differences, especially of power. People commonly say, why is it ethical to treat others as we would want to be treated? They may be different than us and may want to be treated differently.

The Golden Rule

In Good We Trust

Don’t attach your identity to something that’s unsustainable. Optimize for sustainability Summary: Avoid attaching your identity to something unsustainable, such as a career, relationship, or investing strategy, as it could lead to devastation when it ends. Instead, focus on sustainability and longevity in all aspects of life, including friendships, careers, investing, and habits. Prioritize maintaining activities and relationships over short-term gains, aiming to live at 80% potential to avoid burnout and ensure long-term sustainability. Transcript: Speaker 1 I think it's super dangerous in any life to attach your identity to something that's unsustainable, whether it's being a model or having a certain career, having an investing strategy, If you attach your identity to something that you cannot sustain, when it ends, you're going to be morally crushed. It's just going to destroy you. And this like back to investing, the variable that I want to maximize for is how long can I do this for? It's not, can I earn the highest returns? It's, can I maintain this investing strategy for another 50 years? And I know that I couldn't earn a higher return this year and over the next five years, if I did something different. But I'm way less confident that I could keep it going and sustain it. And I think it's the same for relationships. Like you might be able to find a more attractive or a wealthier spouse or partner. But can you keep that going? Is it something you can maintain? I'm not interested in anything that's not sustainable. Friendships, investing, careers, podcasts, reading habits, exercise habits, if I can't keep it going, I'm not interested in it. And I think the only way to really do that is if you are going out of your way to live life at like 80 to 90% potential, if you're always trying to squeeze out 100% percent potential for something, Almost certainly it's going to lead to burnout, whether it's a friendship or a relationship or an investing strategy. So I think it's not easy thing to do. And if you're a type A person, it's almost impossible to do. But going out of your way to live life at 80% has always been a strategy that I want to do just because I want to keep it going for a long time.

#702 — Morgan Housel — Contrarian Money and Writing Advice, Three Simple Goals to Guide Your Life, Journaling Prompts, Choosing the Right Game to Play, Must-Read Books, and More

The Tim Ferriss Show

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