📚 Quinn's Highlights

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A batch of the best highlights from what Quinn's read, .

Left unchecked, your team members move from one task to the next, doing the easiest things, the things someone asked them to do, or simply the things right in front of them. Especially as stress increases, prioritization effectiveness declines. In one study of 43,000 encounters of doctors and patients, researchers found that when the workload was heaviest, physicians prioritized their easiest cases, leaving the most severe cases to wait the longest – a tendency known as “completion bias” (Gino and Staats 2016). Among all professions, it can be easy to get sucked into an endless stream of activities that feel like progress but that leave tomorrow looking much like yesterday.

The Leader Lab

Tania Luna and LeeAnn Renninger

Level's Company Onboarding Process Summary: The company has a well-guided onboarding checklist for all employees, which spans over a full month. Each new employee is guided to take onboarding seriously, and not expected to start producing for the first month. There is emphasis on reading specific documentation that outlines the company's culture, which is highlighted as significantly different from past experiences. The company eases new employees into the transparency of operations and has a unique practice of requiring employees to update the onboarding process at the end of the month, reflecting the value that 'everything's written in pencil' and is subject to change. Transcript: Speaker 1 And we have an onboarding checklist in notion. We have a template. We copy it for each new person that joins and they have a set of tasks that they do each day. It's pretty well guided. I can share the template with you if you're curious. That'd be amazing. Speaker 2 I would love that. Is this for all employees or EA specifically? All employees. All employees. Okay. Speaker 1 And there is a video of me at the start of each week. It's a loom where I specifically say, Hey, at this point, people usually want to skip onboarding and start jumping into their tasks. Don't do that. It's always a mistake. Really take onboarding seriously. Our onboarding process is a full month. And we don't expect people to start producing for a month. It really does take that long for a lot of people to get fully up to speed. And we help guide them in more slowly. Read these books. Read this documentation that we have about how we built our culture, especially for our case, because the way that we operate is very different than a lot of people's previous experiences. And so it's pretty jarring when you see a lot of the transparency of when your first one on one gets published to the rest of the company, it's pretty jarring. Speaker 2 And so we try to ease people into these things. You know, it's also going to be jarring is if you become a public company, yeah, totally. Things will have to change a bit. Probably. But yeah, continues. All right. That's a job. Speaker 1 That's true. And over time, people get used to it over the course of about a month. I think the biggest thing is the cultural assimilation. In our case, has been the biggest hurdle over the course of onboarding is getting people reading the memos, practicing some of the things. One of the cultural values that we have is everything's written in pencil. But also you can change things here. And one of the things that we do is at the end of onboarding, everybody is required to update the onboarding process for something that was out of date, and then post to a channel confirming What they changed and just giving a list of what they changed. And it's pretty weird for people, especially those who come from larger companies, like when they've had, you know, the same onboarding process that the company's had for 20 years, And then they go in the actual files and edit it themselves. I'm a new employee.

#694 — Sam Corcos, Co-Founder of Levels — The Ultimate Guide to Virtual Assistants, 10x Delegation, and Winning Freedom by Letting Go

The Tim Ferriss Show

The Map is not the Territory Summary: Humans often confuse maps with territories, despite evidence from various disciplines. We wrongly assume that what we measure is what matters, but our values may not have quantifiable metrics. Biometric data can oversimplify complex discussions on health. This conundrum becomes more significant when considering governance on a larger scale. How do we count and operate a nation state wisely? Can social science inform smarter political economies? We must escape the false clarity of information systems that lack collective wisdom. Transcript: Speaker 3 There are maps and there are territories and humans frequently confuse the two. No matter how insistently this point has been made by cognitive neuroscience, epistemology, economics, and a score of other disciplines, one common human error is to act as if we know What we should measure and that what we measure is what matters. But what we value doesn't even always have a metric and even reasonable proxies can distort our understanding of and behavior in the world we want to navigate. Even carefully collected biometric data can include the other factors that determine health or can oversimplify a nuanced conversation on the plural and contextual dimensions Of health, transforming goals like functional fitness into something easier to quantify but far less useful. This philosophical conundrum magnifies when we consider governance at scales beyond those at which homo sapiens evolved to grasp intuitively. What should we count to wisely operate a nation state? How do we practice social science in a way that can inform new, smarter species of political economy? And how can we escape this seductive but false clarity of systems that reign information but do not enhance collective wisdom?

Paul Smaldino & C. Thi Nguyen on Problems With Value Metrics & Governance at Scale

COMPLEXITY: Physics of Life

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