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DEEP Framework: Documenting Decisions, Events, Explanations, and Proposals in Your Org
Summary:
The DEEP framework emphasizes the documentation of decisions, urging the recording of the rationale behind business and general decisions.
It also stresses the importance of documenting events such as meetings and town halls, highlighting the need for summarization. Furthermore, the framework encourages documenting explanations, especially in the context of onboarding, as they often involve repeated material.
Lastly, it emphasizes documenting proposals or ideas, allowing individuals to present their rationale to others and providing time for considered reactions.
The acronym 'DEEP' serves as a reminder for teams to consider the documentation created within their workflow.
Transcript:
Speaker 1
So I came up with an acronym as well, and I call that acronym deep. I think you'll identify with some of these. So deep for decisions, if there's ever a decision, then you should record the rationale for it. And we've talked about it endlessly on our tech radar's decision record systems. But I extend that to business decisions as well and general decisions as well. So similar format. Then there's events. So you have a town hall, you have a meeting, all of those are events, right? And you better document them for the benefit of other people. And when I say document, I mean, summarize, sure, you can have a recording or snippets of recordings if they are useful for people, but the summary is the more important thing. Then there's explanations, and I found these very useful in the context of onboarding, because there's a lot of explainer material that gets repeated in onboarding. And those are definitely great candidates for documentation. And the last one is proposals. And I called that proposals, but really I'm trying to talk about things like ideas. So let's take an example. I want to use this new library on my project. I have a certain rationale for it. Let me write down the thought process. What value is it going to bring? Let me present it to everyone. Everyone has the time to consume it. Oftentimes we go into decision making with a lot of cognitive load, where, you know, Ken explains in rapid fire things that he's been thinking about for the last 15 days. And now I have to consume it in the next 30 minutes and give Ken a year or nay. It's really difficult because Ken's done all the deep thinking, I need the time to process it and writing gives me the time to process it, right? And I can also not give knee jerk reactions, but considered reactions. So proposals, and that starts to include design documentation, idea papers, any kinds of proposals that you make on the team. So that acronym deep is a good trigger for teams to kind of hold on to and think about what is the documentation we're creating in the flow of work.
Asynchronous Collaboration — Getting It Right
Thoughtworks Technology Podcast
The tension between the ambiguity of individuals' goals and large scale collective organization
Transcript:
Speaker 2
Here's the pessimistic nightmare. It is really good and healthy for human beings to live in an ambiguous environment with a pluralistic set of goals, many of which are in Kuwait. That is an essential tension with the methods of large scale collective organization. If it's true that for an organization to cohere, it needs to have clear policies so it can act coherently, then we should not expect that kind of ambiguity to survive at scale. And I think what you're describing, so I tend to think about since I'm a philosopher like what makes something constitutively coherent. And what you're describing is a kind of evolutionary process. You know, some organizations are going to be more coherent than others and some people are more interested in coherence. And the people that are more interested in following the strict outcome are going to arise in the organization. And the organizations that have clear outcomes are going to be better at achieving those outcomes. And so our world is going to be full of large organizations staffed with people that have very, very clear specifications of outcomes. And there's something inhumane and bad about that for individuals. But that's what happens when we need to organize in large scale collectives.
Paul Smaldino & C. Thi Nguyen on Problems With Value Metrics & Governance at Scale
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Everyone has a firmly held belief that an equally smart and informed person disagrees with.
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