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"What Information Consumes Is Attention" and The Thermodynamics of Communication Summary: Herbert Simon's quote about information consuming attention is a crucial point to consider. Emails can be overwhelming, as there is a limit to the amount of time and attention we have. It is important not to solely rely on the internet as a copying machine, but to acknowledge the real material scarcities and limitations. While there is room for improvement, there are still real world limits to communication effectiveness. Transcript: Speaker 3 Herbert Simon's famous 1971 quote that what information consumes is attention feels like such a crucial point that I made it my email signature you know because like you said earlier Glenn that you know the value is really in in the relationships and there are differentially scalable qualities here I think a lot about the way and Doug Rushkoff and others have pointed Out that you can have at least you know indefinitely many emails a day but you only have so much time and attention to read them and that this is part of the argument for the importance of Not just following the sort of logic of the internet as a great copying machine off a cliff right where we're imagining an abundance that is nonetheless still founded in real material Scarcities you know like David Wolpert talks about you know the thermodynamics of communication and there being a theoretical limit to how effective that can be and while we still Have plenty of room you know orders of magnitude to improve on that you know that there are these real world limits that we're eventually going to bump up into

Glen Weyl & Cris Moore on Plurality, Governance, and Decentralized Society

COMPLEXITY: Physics of Life

One of the most effective tools for building a culture of trust is simply saying, “I trust you to do the right thing.” Backing those words with action shows people that you’re serious. Larry once had about 40 people reporting to him in a research unit of a major consulting firm. As a manager, he was expected to read and approve all travel and expense forms. Since many of these consultants traveled extensively, this would have meant spending a half-day or more on paperwork each week. This struck him as a tremendous waste of time and energy that did not add any value to his unit. At a group meeting, he told the team that he trusted them to stay at a Marriott rather than a Four Seasons hotel, and that he wasn’t going to dive into their expense reports. He realized that the cost of not trusting the group would be far greater than an infrequent upgrade from coach to business class. This not only gave Larry time to do more worthwhile work, but it added to the group’s social capital.11 They knew they were trusted and proved to be trustworthy over the years.

The Smart Mission

Edward J. Hoffman, Matthew Kohut, and Laurence Prusak

While Algorithmic Decision-Making Does Suffer From Bias, It Offers the Potential for Unparalleled Transparency In the Decision-Making Process Summary: Algorithms offer a transparent and accountable way for decision making. They can detect bias and perpetuated patterns, but must be transparent, independently audited, and not proprietary or snake oil. Transcript: Speaker 1 And then the response comes back saying yes but if you're basing it on historical data then you're feeding in biases of the past which you're going to propagate into the future there Is a kind of new attitude about all this which is kind of orthogonal to these two axes which I personally find pretty compelling and it's come up in from a couple of different places independently I could drop a few names but let me just say that the attitude is that algorithms at their best offer a new way for decision making to be transparent and accountable that's at their best So you know if an algorithm is something that everyone understands how it works everyone understands why we are chose to use this algorithm how it was trained and it's something which Can be independently audited it's even something which could be tinkered with to see if it could be made more fair and more accurate that kind of algorithm could raise the standard of Decision making in many areas and let us detect bias where it crops up and also help us detect where historical patterns are being perpetuated and what we might do to fix that but the big But is they have to be transparent they have to be independently audited they can't be proprietary and opaque and hidden behind veils of intellectual property and they also can't just Be snake oil right so there is a lot of snake oil out there there's a lot of products being put out to market which have not in any sense been independently verified or validated and where Their users and customers frankly don't really know whether their results ought to be interpreted the way they ought to be interpreted and so there needs to be a lot more critical thinking Aimed at these

Glen Weyl & Cris Moore on Plurality, Governance, and Decentralized Society

COMPLEXITY: Physics of Life

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