📚 Quinn's Highlights

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"What Information Consumes Is Attention" and The Thermodynamics of Communication Summary: Herbert Simon's quote about information consuming attention is a crucial point to consider. Emails can be overwhelming, as there is a limit to the amount of time and attention we have. It is important not to solely rely on the internet as a copying machine, but to acknowledge the real material scarcities and limitations. While there is room for improvement, there are still real world limits to communication effectiveness. Transcript: Speaker 3 Herbert Simon's famous 1971 quote that what information consumes is attention feels like such a crucial point that I made it my email signature you know because like you said earlier Glenn that you know the value is really in in the relationships and there are differentially scalable qualities here I think a lot about the way and Doug Rushkoff and others have pointed Out that you can have at least you know indefinitely many emails a day but you only have so much time and attention to read them and that this is part of the argument for the importance of Not just following the sort of logic of the internet as a great copying machine off a cliff right where we're imagining an abundance that is nonetheless still founded in real material Scarcities you know like David Wolpert talks about you know the thermodynamics of communication and there being a theoretical limit to how effective that can be and while we still Have plenty of room you know orders of magnitude to improve on that you know that there are these real world limits that we're eventually going to bump up into

Glen Weyl & Cris Moore on Plurality, Governance, and Decentralized Society

COMPLEXITY: Physics of Life

Psychologist Richard Wiseman created a study using waiters to identify what was the more effective method of creating a connection with strangers: mirroring or positive reinforcement. One group of waiters, using positive reinforcement, lavished praise and encouragement on patrons using words such as “great,” “no problem,” and “sure” in response to each order. The other group of waiters mirrored their customers simply by repeating their orders back to them. The results were stunning: the average tip of the waiters who mirrored was 70 percent more than of those who used positive reinforcement.

Never Split the Difference

Chris Voss and Tahl Raz

Organizational Entropy: the tendency for artifacts you produce to start rotting immediately Summary: Any artifact produced within an organization immediately begins to deteriorate, much like a new car losing its value. Once published, such as a memo, it begins to become outdated. Entropy, in this context, always increases, requiring continual input of energy to prevent deterioration. This demands the creation of reinforcement mechanisms to ensure that all content remains current and functional, such as periodically checking and updating a database of memos. Transcript: Speaker 1 Organizational entropy, which is any artifact that you produce immediately starts rotting the moment that you have created it. Speaker 2 It's like driving a new car after a lot. Speaker 1 Yeah, the moment that anything is published in the company, you write a memo, it is already rotting. It is already going to be out of date. And so the concept of entropy is it is always increasing. And so the only way to keep entropy at bay is you have to add more energy into the system. So you have to create reinforcement mechanisms for any piece of content that you have. If you have a database of all your memos, you have to check them every once in a while to make sure they're up to date. You need to create more energy always has to go in in order to keep things fresh and functional.

#694 — Sam Corcos, Co-Founder of Levels — The Ultimate Guide to Virtual Assistants, 10x Delegation, and Winning Freedom by Letting Go

The Tim Ferriss Show

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