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The Tension Between Organized Behavior at Scale and Individual Needs Summary: Large-scale organizations aim for legibility and coherence, but this may lead to a lack of diversity and individual needs. The educational system's emphasis on GPA overlooks other important skills and qualities. Transcript: Speaker 2 One of the most influential ideas for me recently has been from James South's book Seeing Like a State. And Scott has this idea that like what large-hill organizations wants its legibility and legibility is a kind of clear coherence that's aggregatable to a kind of higher level view. So a simple version might be like look if you're a CEO you can't have every department have its own obscure little value system. You need a single collective value system or something close to it so you can get production and profit measures and aggregate them in what Scott says is bring the whole organization Into view. So one way to put my worry is that what would be good for human life is an incredible diversity of bottlenecks which work on different often non-metrified systems. If Scott is right large-scale institutions will tend towards is a kind of monolithic measurement system that moves towards let's have a small number of bottlenecks and let's have A unified measure. And so like the heart of my worry is that organized behavior at scale is inevitably in tension with what a diverse population of individuals needs. And that's just an unfixable problem. Let me just give one quick example. In the educational system the dominant measure is GPA. You can add other like I can write in my notes all kinds of other shit about what students are good at. That barely matters because that's not aggregatable. When a law school admissions officer is doing their spreadsheet to do the first main cutoff nothing in my weird little notes is going to make it into that first level cutoff. The big moving forces just look at GPA.

Paul Smaldino & C. Thi Nguyen on Problems With Value Metrics & Governance at Scale

COMPLEXITY: Physics of Life

The Self-Reinforcing Stigmatization of Public Spaces (Like Libraries) Transcript: Speaker 1 One of the problems we have now is most cities, suburbs, towns in America have public libraries there. There's neighborhood libraries. The building is there. The buildings are generally not updated. They need to have new HVACs. They need new bathrooms. They need new furniture, but a lot of new books. Stomachs still not accessible to people in wheelchairs. There's all kinds of problems with libraries, just physically because we've under-invested in them. Libraries, unfortunately, have become the place of last resort for everyone who falls through the safety net. If you wake up in the morning in the American city and you don't have a home, you're told to go to a library. If you wake up in the morning and you're suffering from an addiction problem, you need a warm place. They'll send you to a library. If you need to use a bathroom, you'll go to a library. If you don't have child care for your kid, you might send your kid to a library. If you're old and you're alone, you might go to the library. We've used the library to try to solve all these problems that deserve actual treatment. How many times have you talked to someone who said it's basically a homeless shelter? What's happened is we've stigmatized our public spaces because we've done so little to address core problems that we've turned them into spaces of last resort for people who need a Hand. As we do that, we send another message to affluent middle-class Americans, and that is if you want a gathering place, build your own in the private sector.

The Infrastructure of Community

How to Know What's Real

The people with the most accurate models of others tend to have diverse social networks Summary: To correct for this handicap, we need to listen to the oppressed in the population. This includes laborers, students, and others who are usually not given a political voice. By expanding our social networks to include more diverse perspectives, policymakers can make better decisions based on a deeper understanding of societal trends and people's desires. Transcript: Speaker 1 But it sounds like this gives us a really clear pointer on how to correct for this handicap. And that we really ought to be like, perhaps when it comes time to make decisions on behalf of everyone, we should really be listening to whomever the oppressed are in that population. We should be really paying attention, for example, to laborers and students and people that are ordinarily not historically, not given a lot of political voice. And what you're saying, yeah, it's in other words, what we need to do is broader our social networks include in our social networks, those people who are typically not there. So if the policymakers who are making these important decisions should know as many different people as possible. And we show in related studies that people who have most diverse social circles are also best able to predict societal trends and to understand how the overall population lives and What people want.

Mirta Galesic on Social Learning & Decision-Making

COMPLEXITY: Physics of Life

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