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The Factors That Hinder Knowledge Transfer Are Often Structural
Summary:
Barriers to knowledge transfer or knowledge sharing are often structural, rather than merely the result of skill set limitations.
Lessons can be transferred through storytelling, lessons with direction reviews and debriefs, analysis and research, and by allocating workload strategically. Placing the workload at the top, instead of burdening lower-level employees with excessive reading, is crucial.
It is essential to identify the structural barriers causing the hindrance and address them.
Transcript:
Speaker 1
And if something is learnt at one end of the state, I need to transfer that to the other. Now you can do that with story, but you can also do that with lessons without direction reviews and debriefs. You can do that through analysis and research. And you can do that by putting the workload where it should be, you know, up at the top, rather than on the poor people down below expected to read 160 documents a year about everything Because they're going to remember that really, they're going to remember that, not in my experience. So what we have to do is take those really important lessons and then think, well, what are the structures that are causing that to happen?
Speaker 2
And now we've already kind of hindered around this. What are the barriers to knowledge transfer or knowledge sharing? And is it just the skill set of listening and conversation? Is that the biggest barrier?
Speaker 1
I think a lot of the barriers that we deal with are structural.
Organizational Structures That Enable Knowledge Flow With Stuart French
Because You Need to Know Podcast ™
The tension between the ambiguity of individuals' goals and large scale collective organization
Transcript:
Speaker 2
Here's the pessimistic nightmare. It is really good and healthy for human beings to live in an ambiguous environment with a pluralistic set of goals, many of which are in Kuwait. That is an essential tension with the methods of large scale collective organization. If it's true that for an organization to cohere, it needs to have clear policies so it can act coherently, then we should not expect that kind of ambiguity to survive at scale. And I think what you're describing, so I tend to think about since I'm a philosopher like what makes something constitutively coherent. And what you're describing is a kind of evolutionary process. You know, some organizations are going to be more coherent than others and some people are more interested in coherence. And the people that are more interested in following the strict outcome are going to arise in the organization. And the organizations that have clear outcomes are going to be better at achieving those outcomes. And so our world is going to be full of large organizations staffed with people that have very, very clear specifications of outcomes. And there's something inhumane and bad about that for individuals. But that's what happens when we need to organize in large scale collectives.
Paul Smaldino & C. Thi Nguyen on Problems With Value Metrics & Governance at Scale
COMPLEXITY: Physics of Life
An important reason why, despite the rise of asynchronous communication via services like [Slack](https://slack.com/), [Teams](https://www.microsoft.com/en-us/microsoft-teams/group-chat-software) and [Trello](https://trello.com/), synchronous meetings remain so prevalent is that asynchronous dialogs often suffer from the same lack of thoughtful time and attention management that are necessary to make synchronous meetings successful. Approaches like Polis, Remesh, All Our Ideas and their increasingly sophisticated LLM-based extensions promise to significantly improve this, making it increasingly possible to have respectful, inclusive and informative asynchronous conversations that include many more stakeholders.
Plurality
E. Glen Weyl, Audrey Tang and ⿻ Community
...catch up on these, and many more highlights
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