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Perspective on Managing Different Projects: Cultivating a Garden v.s. Hacking Away in a Mine Summary: A friend suggested thinking of my projects as a garden, where some ideas will flourish while others won't. It's less predictable but more enjoyable than physically laboring in the mines. Transcript: Speaker 1 I remember one point when I was pretty stressed out, and I was saying to my wife, oh my gosh, I've got all these different projects, and I have to work on this one, and I have to work on that One. I have to go to work in the mines. I have to go chip away at this project. And it might work out, it might not work out. And she said to me, you should think of all your projects as more of a gartan. You're planting lots of ideas. Some of them will come up, some of them won't. That's a little unpredictable. But you should think of it that way rather than going down with your hard hat and your pick and toiling away in the pit to find the seam of truth.

Glen Weyl & Cris Moore on Plurality, Governance, and Decentralized Society

COMPLEXITY: Physics of Life

Psychologist Richard Wiseman created a study using waiters to identify what was the more effective method of creating a connection with strangers: mirroring or positive reinforcement. One group of waiters, using positive reinforcement, lavished praise and encouragement on patrons using words such as “great,” “no problem,” and “sure” in response to each order. The other group of waiters mirrored their customers simply by repeating their orders back to them. The results were stunning: the average tip of the waiters who mirrored was 70 percent more than of those who used positive reinforcement.

Never Split the Difference

Chris Voss and Tahl Raz

The people with the most accurate models of others tend to have diverse social networks Summary: To correct for this handicap, we need to listen to the oppressed in the population. This includes laborers, students, and others who are usually not given a political voice. By expanding our social networks to include more diverse perspectives, policymakers can make better decisions based on a deeper understanding of societal trends and people's desires. Transcript: Speaker 1 But it sounds like this gives us a really clear pointer on how to correct for this handicap. And that we really ought to be like, perhaps when it comes time to make decisions on behalf of everyone, we should really be listening to whomever the oppressed are in that population. We should be really paying attention, for example, to laborers and students and people that are ordinarily not historically, not given a lot of political voice. And what you're saying, yeah, it's in other words, what we need to do is broader our social networks include in our social networks, those people who are typically not there. So if the policymakers who are making these important decisions should know as many different people as possible. And we show in related studies that people who have most diverse social circles are also best able to predict societal trends and to understand how the overall population lives and What people want.

Mirta Galesic on Social Learning & Decision-Making

COMPLEXITY: Physics of Life

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