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Psychologist Richard Wiseman created a study using waiters to identify what was the more effective method of creating a connection with strangers: mirroring or positive reinforcement. One group of waiters, using positive reinforcement, lavished praise and encouragement on patrons using words such as “great,” “no problem,” and “sure” in response to each order. The other group of waiters mirrored their customers simply by repeating their orders back to them. The results were stunning: the average tip of the waiters who mirrored was 70 percent more than of those who used positive reinforcement.
Never Split the Difference
Chris Voss and Tahl Raz
The Small Animal Replacement Problem in Animal Advocacy
Summary:
Choosing a meat tax as a form of advocacy may seem logical, but it can actually lead to a shift in consumption from red meat to white meat like chicken and fish.
This shift increases the number of animals farmed overall, which is known as the small animal replacement problem.
Transcript:
Speaker 2
The vast difference in choosing one campaign over another and how much difference you can have between the two. But actually, not only that, just highlighting the damage you can do. That was so enlightening for me. I think I've never thought about it like that before. I think specifically we were working with an organisation on whether doing a meat tax would be an effective form of advocacy. On the surface, you're like, oh, meat tax, yeah, it makes sense. It's the same as cigarette, alcohol or other kind of syntaxes that we have in the UK. It's just put a tax on me and then less consumption, less demand, etc. Then just kind of flippantly thinking about it in that sense and then the team did an in-depth report and actually kind of long story short. I would recommend going and reading the report if you're interested. But essentially consumption moves generally from the red meat from an environmental or health perspective and that's what in the UK, that's the only way that could be passed is through An environmental or health committee. Yeah, like a carbon tax on food products, that kind of thing. Right, exactly. And actually all that does is move consumption from red meat cows to white meat, like chicken and fish. And so actually for looking at numbers, comparatively farming one cow versus 50 chickens that it would take to be comparable, the numbers are huge and even more so for fish and probably Shrimp as we were talking about before. So actually just that shifting consumption was going to increase the amount of animals that were farmed. And so all of a sudden within a short space of time, we've gone from, or I certainly did, I feel like the team have more experienced some more skeptical and it's called the small animal Replacement problem. And we've been talking about this for a long time.
Introducing — How I Learned to Love Shrimp
How I Learned to Love Shrimp
The Self-Reinforcing Stigmatization of Public Spaces (Like Libraries)
Transcript:
Speaker 1
One of the problems we have now is most cities, suburbs, towns in America have public libraries there. There's neighborhood libraries. The building is there. The buildings are generally not updated. They need to have new HVACs. They need new bathrooms. They need new furniture, but a lot of new books. Stomachs still not accessible to people in wheelchairs. There's all kinds of problems with libraries, just physically because we've under-invested in them. Libraries, unfortunately, have become the place of last resort for everyone who falls through the safety net. If you wake up in the morning in the American city and you don't have a home, you're told to go to a library. If you wake up in the morning and you're suffering from an addiction problem, you need a warm place. They'll send you to a library. If you need to use a bathroom, you'll go to a library. If you don't have child care for your kid, you might send your kid to a library. If you're old and you're alone, you might go to the library. We've used the library to try to solve all these problems that deserve actual treatment. How many times have you talked to someone who said it's basically a homeless shelter? What's happened is we've stigmatized our public spaces because we've done so little to address core problems that we've turned them into spaces of last resort for people who need a Hand. As we do that, we send another message to affluent middle-class Americans, and that is if you want a gathering place, build your own in the private sector.
The Infrastructure of Community
How to Know What's Real
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