Join Platy’S Readwise Highlights
A batch of the best highlights from what Platy's read, .
Mostly, notes that come from people are things I jot down during meetings (where I almost always do use bullet points, although I don't bother with anything more fancy than a quick `#priority` if there's something important I need to do) and almost always refactor later by moving key information into the relevant places, like my email, calendar, or reference notes.
🌲The Konik Method for Making Useful Notes
Eleanor Konik
Good and worthy professional journalists in these circumstances were not those who strove always and only to embody the virtues of truth-telling, or who concerned themselves only with the informational value of their news reports, but rather those who __grasped the multiple interests that were at stake in each news assignment and advanced these interests in an effective and situationally optimal manner.__
The Currency of Truth
Emily H. C. Chua
People who weren’t born yesterday, but almost, often assume that easy refunds and exchanges began with the online shoe store Zappos, which was founded in 1999\. Tony Hsieh, the company’s legendary late C.E.O., offered free returns for up to a year after purchase and encouraged people to order items in multiple styles and sizes. That policy, which was backed by intensely personal customer service, was so popular that the company’s revenues grew more than sixfold in four years. Amazon started a similar shoes-and-accessories site, called Endless, but it eventually gave up trying to compete, having bought Zappos for $1.2 billion.
What Happens to All the Stuff We Return? | The New Yorker
David Owen
...catch up on these, and many more highlights
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