Join Platy’S Readwise Highlights
A batch of the best highlights from what Platy's read, .
The important and counter-intuitive thing to do is to actually not act on the suggestions or ideas from people who don’t like your product at all.
Good Positioning Makes Everything Easier
every.to
People who weren’t born yesterday, but almost, often assume that easy refunds and exchanges began with the online shoe store Zappos, which was founded in 1999\. Tony Hsieh, the company’s legendary late C.E.O., offered free returns for up to a year after purchase and encouraged people to order items in multiple styles and sizes. That policy, which was backed by intensely personal customer service, was so popular that the company’s revenues grew more than sixfold in four years. Amazon started a similar shoes-and-accessories site, called Endless, but it eventually gave up trying to compete, having bought Zappos for $1.2 billion.
What Happens to All the Stuff We Return? | The New Yorker
David Owen
Demian's cover was designed by its famous qoutes; The bird struggles out of the egg. The egg is the world. Who would be born must first destroy a world. The bird then flies to God. That God's name is Abraxas.
JHUNLEE.kr - Hermann Hesse Series: Book Cover Redesign
jhunlee.kr
...catch up on these, and many more highlights
Readwise