Platy’S Readwise Highlights

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A batch of the best highlights from what Platy's read, .

Repeat the words or behaviors back to them along with your interpretation, like: “The story in my head is that you asked me to send that status email because you don’t trust me to have done the work, or maybe even gathering evidence that I am not performing for a PIP.”

How to Communicate When Trust Is Low

charity.wtf

In his talk, Adam says modern SaaS products provide three kinds of value to users: personal (where people get value from using the product on their own); self-serve bottom-up (where people get value from collaborating with their team); and enterprise top-down (where companies get value from centralized control and regulatory compliance). The three types of customer value are different, and they appeal to different kinds of buyers. Tailscale has buyers in all three categories.

Pricing V3, Plans, Packages, and Debugging

tailscale.com

The industry that most avidly grabbed on to the term “creative” to glamorize what it did was the very motor of consumerism: advertising. In the nineteen-fifties and sixties, ad agencies abandoned the old “reason why” mode of advertising a product (“Here is what you need it for”) and replaced it with branding. They were no longer selling a product. They were selling an idea about the product. People were buying an image they wanted to be associated with. It was the adman’s job to create that image.

The Origins of Creativity

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