Join Platy’S Readwise Highlights
A batch of the best highlights from what Platy's read, .
The secret to great customer support from Cloudflare is to drop into their Discord and join the channel of the product / service you're having trouble withMost of the engineers and product leaders on the teams that make the services check those channels daily and jump into help where they can. There's also a huge community of power users there called Community Champions who help out as well.
Storage on Vercel | Hacker News
news.ycombinator.com
In the field of interaction design, a paper cut bug is “a trivially fixable usability bug”. The term comes from the Ubuntu team, which decided in 2009 to prioritize fixing lots of these niggling issues. GitHub followed suit in 2018.
Software Paper Cuts · Matthew Bischoff
Matthew Bischoff
It turns out that all the naysayers have a point: Rabbits get sick all the time, and there are very few vets who specialize in their care. They often have gut issues and fall victim to ear infections that can lead to torticollis, which is something I regret having seen.
Rabbits Are Boring Pets. I Love Them Anyway.
Missouri Williams
...catch up on these, and many more highlights
Readwise