Join 📚 Lukas' Reading Highlights

A batch of the best highlights from what Lukas's read, .

When you are solving a customer’s job, your products essentially become services. What matters is not the bundle of product attributes you rope together, but the experiences you enable to help your customers make the progress they want to make.

Competing Against Luck

Clayton M. Christensen, Taddy Hall, Karen Dillon, David S. Duncan

It’s something of a policy reminder to municipal governments: parking is not as simple as having a resource (spots) and maximizing its utilization (occupancy). Parking is also a process—an optimal stopping problem—and it’s one that consumes attention, time, and fuel, and generates both pollution and congestion. The right policy addresses the whole problem. And, counterintuitively, empty spots on highly desirable blocks can be the sign that things are working correctly.

Algorithms to Live By

Brian Christian, Tom Griffiths

Leaders who work to create hospitable conditions for teaming and learning can build organizations that are better able to achieve and sustain success through continuous improvement, problem solving, and innovation.

Teaming

Amy C. Edmondson

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