A batch of the best highlights from what Lukas's read, .
Adopt 720-degree feedback. Useful as 360-degree feedback is, we now encourage HR leaders to begin to look for feedback from the outside in. Many HR leaders are engaging customers, suppliers, and partner organizations in identifying needs for development and improvement in HR.
HR From the Outside In
David Ulrich, Wayne Brockbank, Jon Younger, Mike Ulrich
Check for biases in evaluations, either those that exaggerate the impact of a grant or those that underestimate it.
The Robin Hood Rules for Smart Giving
Michael M. Weinstein, Ralph M. Bradburd
Managing implied coping, dealing with a state of affairs that could never fully be controlled.