Join 📚 Lukas' Reading Highlights
A batch of the best highlights from what Lukas's read, .
Listening to everyone’s opinions is important, but it doesn’t mean a product manager should implement every suggestion.
Escaping the Build Trap
Melissa Perri
It all starts with the universally applicable premise that people want to be understood and accepted. Listening is the cheapest, yet most effective concession we can make to get there. By listening intensely, a negotiator demonstrates empathy and shows a sincere desire to better understand what the other side is experiencing.
Never Split the Difference
Chris Voss and Tahl Raz
There appears to be a universal human need to honor and bury one’s dead, especially those we loved and admired.
Loss, Trauma, and Resilience
Pauline Boss
...catch up on these, and many more highlights
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