A batch of the best highlights from what Lukas's read, .
Simply giving someone permission opens up a world of possibilities. They don’t have to tread lightly or be afraid of repercussions. They don’t have to fear the hierarchy; they have been given permission. When you give permission to employees, customers, and advocates, you are giving them a hall pass, a permit, official authorization. And the empowerment that comes along with that is amazing.
Brains on Fire
Robbin Phillips, Greg Cordell, Geno Church, and Spike Jones
The second distinctive characteristic of design thinking is deep understanding of the context, with the user as the central focus.
Design Thinking at Work
David Dunne
As far as reason goes, the left hemisphere is better at carrying out certain procedures that involve manipulating numbers, but has less of a grasp than the right hemisphere of what those numbers mean. Much of mathematics is dependent on the right hemisphere: most of its great discoveries were perceived as complex patterns of relationships, and only later, often much later, translated painstakingly into linear sets of propositions.