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A batch of the best highlights from what Nathan's read, .
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Outside-in vs. Inside-Out Thinking - Doing CX Right
Stacy Sherman
There is one benefit that does have a larger and more robust evidence base: the link between breastfeeding and cancers, in particular breast cancer. Across a wide variety of studies and locations, there seems to be a relationship here, and a sizable one—perhaps a 20 to 30 percent reduction in the risk of breast cancer.
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Made to Stick
Chip Heath, Dan Heath
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