Join 📚 Nathan's Highlights
A batch of the best highlights from what Nathan's read, .
In our writer’s example, it might look like this:
* If I have the ability to generate ideas, then I also have the ability to create things, solve problems, and innovate.
Or...
* If I have the ability to communicate, then I also have the ability to teach, lead, and influence.
You've Got More Skills T...
@jspector on Twitter
Pete Carroll was a victim of our tendency to equate the quality of a decision with the quality of its outcome. Poker players have a word for this: “resulting.” When I started playing poker, more experienced players warned me about the dangers of resulting, cautioning me to resist the temptation to change my strategy just because a few hands didn’t turn out well in the short run.
Thinking in Bets
Annie Duke
You make decisions because you know it’s what’s best for your customers.
Outside-in vs. Inside-Out Thinking - Doing CX Right
Stacy Sherman
...catch up on these, and many more highlights
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