Join 📚 Nathan's Highlights
A batch of the best highlights from what Nathan's read, .
In the United States, a softer touch is more commonly employed: World of Warcraft players, for example, accumulate “resting bonuses” for every hour they spend not playing the game. When they log back in, their avatar can earn up to double rewards until it’s time to rest again.
Reality Is Broken
Jane McGonigal
Your customer is juggling several problems all at once. If you don’t elevate the problem, your customer will never notice your product or service. Elevating a problem ensures that your product or service gets higher priority than everything else.
The Brain Audit
Sean D'Souza
Moreover, it helps you remain open to an important reality: If all our careful planning cannot prevent problems, then our best method of response is to enable employees at every level to own the problems and have the confidence to fix them. We want people to feel like they can take steps to solve problems without asking permission.
Creativity, Inc.
Ed Catmull and Amy Wallace
...catch up on these, and many more highlights
Readwise