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To find your way through the jungle of people problems, it is useful to think in terms of three basic categories: perception, emotion, and communication.
Getting to Yes
Roger Fisher, William L. Ury, Bruce Patton
And this is our lesson in its most generalized form. For many things that seem to be true when we concentrate on a single economic group are seen to be illusions when the interests of everyone, as consumer no less than as producer, are considered. To see the problem as a whole, and not in fragments: that is the goal of economic science.
Economics in One Lesson
Henry Hazlitt
He told me about the scandalous behavior of Puma and Adidas throughout the Games. The world’s two biggest athletic shoe companies—run by two German brothers who despised each other—had chased each other like Keystone Kops around the Olympic Village, jockeying for all the athletes.
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