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Sure, it would be better if they got paid a fair wage, and it would be a lot better if more passengers appreciated their work. But until those two things happen, the most successful and happiest flight attendants will be embracing their art, not looking for someone to applaud them. If their airline started using hidden cameras and customer report forms to push them to do it more, they’d actually do it less. Manipulated art (even the art of service) ceases to be art.
More things than you would think are dynamic strategic problems. If you can improve running by offloading a (barely conscious) decision process, you can improve pretty much everything, even the processes you think are too straightforward or “human.”
Understanding what you want to optimize, what you need to control, and what information is directly relevant to this is much — much, *much*, ***much*** — more important than algorithmic sophistication, whether in the form of complex neural networks, Large Language Models, or anything else.
Wavelights and AIs as Strategic Amplifiers
marcelo.rinesi
Restoring land without restoring relationship is an empty exercise.
It is relationship that will endure and relationship that will sustain the restored land. Therefore, reconnecting people and the landscape is as essential as reestablishing proper hydrology or cleaning up contaminants. It is medicine for the earth.
Braiding Sweetgrass
Robin Wall Kimmerer
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