Join 📚 Josh Beckman's Highlights
A batch of the best highlights from what Josh's read, .
Executives are rarely held accountable unless they expose themselves to accountability, and this is a valuable opportunity to hold yourself accountable to your team. As you hold yourself accountable, it’ll become increasingly easy to hold your team accountable as well.
Using Cultural Survey Data.
lethain.com
Errors have two major forms. Slips occur when the goal is correct, but the required actions are not done properly: the execution is flawed. Mistakes occur when the goal or plan is wrong.
Slips and mistakes can be further divided based upon their underlying causes. Memory lapses can lead to either slips or mistakes, depending upon whether the memory failure was at the highest level of cognition (mistakes) or at lower (subconscious) levels (slips).
The Design of Everyday Things
Don Norman
Folk interfaces are when users reappropriate existing software to solve their own problems. Rather than using applications in the ways designers and developers intended, they creatively reconfigure them to do unexpected things.
Folk Interfaces
Maggie Appleton
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