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In The Real World of Technology, Ursula Franklin describes such a practice as a "holistic technology," one in which a single person understands and has the skills and autonomy to carry out every step of the process, closely related to the idea of artisanal labor.
How Infrastructure Works
Deb Chachra
Alice Waters had this incredibly boss move at Chez Panisse where, for awhile, the dessert course was just one peach on a plate. The message of the dessert was, “The world has created something that is already so perfect that a great cook cannot improve on it.” It forces us to think about the role of sourcing in restaurants, which is among the most important parts of cooking.
We all bring cognitive biases. The explicit ones we love to cast as “experience,” and the implicit ones go unacknowledged.
Good Decision-Making Is Good Process
Ilya Grigorik
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