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I’ve often seen teams leading reliability efforts respond to the question of why their incident analysis efforts aren’t creating more reliable software by doubling down on metadata collection and heavily structured processes. I think of this as *incident legalism*. Incident legalism is when an incident response and analysis program—trying to better drive reliability improvements—becomes focused on compliance and loses empathy for the engineers and teams operating within the program’s processes.
Move past incident response to reliability · GitHub
https://github.com/readme/
In essence, journalling is similar to a psychotherapy session.
The clarity of mind you get after a journalling session comes from structuring things in your head, not in your TfT tool.
Yet, as one would expect, people project that feeling onto a tool — which leads to more time invested.
Ultimately after the N-th session, when you try to use the tool to get more of that feeling — you get the opposite, burnout, and then people switch to a new TfT app for the same cycle.
In Essence, Journalling Is Similar to a Psychotherapy Session.
ycombinator.com
What is the alternative to naïve cynicism? An active response to what arises, a recognition that we often don’t know what is going to happen ahead of time, and an acceptance that whatever takes place will usually be a mixture of blessings and curses. Such an attitude is bolstered by historical memory, by accounts of indirect consequences, unanticipated cataclysms and victories, cumulative effects, and long timelines.
Resources for Climate Nihilism
Sara Hendren from undefended / undefeated
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