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unlike thermodynamic systems, a business can reverse the impact of entropy. A balance must be struck between creativity and control, though. Too little autonomy for employees results in disinterest, while too much leads to poor decisions.
Battling Entropy: Making Order of the Chaos in Our Lives
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This is a great trap of the twentieth century: on one side is the logic of the market, where we like to imagine we all start out as individuals who don’t owe each other anything. On the other is the logic of the state, where we all begin with a debt we can never truly pay. We are constantly told that they are opposites, and that between them they contain the only real human possibilities. But it’s a false dichotomy. States created markets. Markets require states. Neither could continue without the other, at least, in anything like the forms we would recognize today.
This paradoxical combination of heroic anti-orthodoxy and process-driven orthodoxy makes innovation a virtue of a contradictory age.
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John Patrick Leary
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