A batch of the best highlights from what Jophin's read, .
The obligation to receive reduces our ability to choose whom we wish to be indebted to and puts that power in the hands of others.
Influence
Robert B. Cialdini PhD
Productivity turns the workplace into a contest among individuals who vie for the ultimate neoliberal victory: the opportunity to remove themselves from the demands of the social.
Counterproductive: Time Management in the Knowledge Economy
Melissa Gregg
Prepare people for the kind of process involved. In particular, it can be useful to have a dialogic step unrelated to the topic, to get people used to talking with and listening to each other in a non-judgemental manner and to build the trust and cooperation needed for good collaboration.
How to Design and Plan Public Engagement Processes: A Handbook