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This is the most important thing to remember about using statistics effectively. Statistics are rarely meaningful in and of themselves. Statistics will, and should, almost always be used to illustrate a relationship. It’s more important for people to remember the relationship than the number.
Made to Stick
Chip Heath and Dan Heath
Product stickiness (daily/weekly/monthly active users [DAU/WAU/MAU]) Frequency (e.g. number of logins for a given customer) Feature adoption rates Feature retention rates Product usage data - Depth (feature usage by time, funnel, and more) - Breadth (could be the number of active users)
Product Operations
Melissa Perri and Denise Tilles
*Staff Engineer* introduces an approach I call [Take five, then synthesize](https://lethain.us20.list-manage.com/track/click?u=f7003ed301623a88fab7cf783&id=1e5e9d0544&e=a102c6f471), which does strategy by:
1. Documenting how five current and historical related decisions have been made in your organization. This is an extended exploration phase
2. Synthesizing those five documents into a diagnosis and policy. You are naming the implicit strategy, so it’s impossible for someone to reasonably argue you’re not empowered to do strategy: you’re just describing what’s already happening
Who Gets to Do Strategy? @ Irrational Exuberance
Will Larson
...catch up on these, and many more highlights
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