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Visualizations tend to open up strategy, making it not only more understandable but also more inclusive across the organization. Several techniques help illustrate strategy graphically. These include strategy maps, strategy canvases, the strategy blueprint, and the business model canvas and value proposition canvas. These tools complement and extend alignment diagrams.

Mapping Experiences

James Kalbach

Don’t Jump Straight to Your Conclusions When preparing for a meeting with stakeholders, we tend to focus on our conclusions—our roadmap, our release plan, our prioritized backlog. More often than not, this is exactly what our stakeholders are asking us to share. Even in companies that espouse a focus on outcomes, we still tend to spend most of our time talking about outputs. The challenge with this approach is that our stakeholders often have their own conclusions. It’s easy to have an opinion about outputs. We all have our own preferences about how a product or service should work. When we anchor the conversation in the solution space, we encourage our stakeholders to share their own preferences. However, these preferences aren’t always grounded in good discovery. After all, it’s our job to do discovery, not our stakeholders’.

Continuous Discovery Habits

Teresa Torres

Key Results: While the objective is the problem to solve, the key results tell us how we define success. And it's essential that we define success by business results (aka outcome) and not simply activity or output.

Empowered

Marty Cagan and Chris Jones

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