📚 Felicity's Weekly Book Highlights

Join 📚 Felicity's Weekly Book Highlights

A batch of the best highlights from what Felicity's read, .

It turns out, though, that, if teams’ goals are set in terms of changing customer behavior rather than shipping a set of features, they end up delivering superior results.

Sense and Respond

Jeff Gothelf, Josh Seiden

It’s rarely the *best product or service* that wins; it’s the **best communicator.** In summary… 1. **Reframe the nerves.** Next time fear taps you on the shoulder, ask, “How can I serve right now?” 2. **Practice daily.** Treat communication like a muscle, you don’t bench-press once and call yourself strong. 3. **Share your voice.** Post, speak, teach, whatever it takes to surface the value already inside you. Because somewhere out there, a Linda is drafting an email that could change your life. Make sure you’ve built the skill to say “Yes” with confidence when it arrives.

[V] EOFY SALE! 🎉 + the Scariest Gig I’ve Ever Done 😨

Vinh Giang

So instead of a sweeping promise, *I’m going to fix everything this year*, try a smaller, more workable commitment: • One tiny experiment this week. • One conversation you’ve been avoiding. • One boundary you can actually keep. • One shift you can repeat.

Don’t Reinvent Yourself, Redesign Your Life

Bill Burnett and Dave Evans

...catch up on these, and many more highlights

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A batch of the best highlights from what Felicity's read, .

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