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Having a coherent strategy—one that coordinates policies and actions. A good strategy doesn’t just draw on existing strength; it creates strength through the coherence of its design. Most organizations of any size don’t do this. Rather, they pursue multiple objectives that are unconnected with one another or, worse, that conflict with one another.
Good Strategy/Bad Strategy
Richard Rumelt
Bad strategy is long on goals and short on policy or action. It assumes that goals are all you need. It puts forward strategic objectives that are incoherent and, sometimes, totally impracticable. It uses high-sounding words and phrases to hide these failings.
Good Strategy/Bad Strategy
Richard Rumelt
Note 1 A recap of user research is about as useful as a recap of a vacation. The value comes in experiencing it.
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