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A batch of the best highlights from what Felicity's read, .
Scaling Work Is More Than Just Technical Issues
Scaling is often characterized as a series of technical issues. But you also need to scale systems and tools to be more effective. Great teams invest in great tooling. Viewing scaling just as tech can lead to PMs thinking its an "engineering problem" and not viewed as part of product thinking.
Product Work Beyond Product-Market Fit
Fareed Mosavat & Casey Winters
Often FAQs are divided into external (customer focused) and internal (focused on your company). The external FAQs are those that customers and/or the press will ask you about the product.
Working Backwards
Colin Bryar and Bill Carr
Outcome-based road maps work because they help create a multiteam implementation of mission command. They are a way of articulating, in a cascading manner, the key elements we need when we direct the work of teams: The strategic intent (“We want to increase the organization’s impact by a factor of 10”) The strategic constraints (“We will do this by creating an online matching service that must be live by X date”) The definition of success (“The service will match parties at X rate”) When implemented well, outcome-based road maps help organizations create alignment, which is critical to making mission command work.
Sense and Respond
Jeff Gothelf, Josh Seiden
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