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A batch of the best highlights from what Felicity's read, .
Conduct a Pre-Mortem
Story maps aren’t the only way to help us see our own assumptions. Gary Klein, a cognitive psychologist and author of several books on decision-making, flipped the idea of a post-mortem on its head.
Continuous Discovery Habits
Teresa Torres
This is an incredibly important lesson for all designers. ***Your game - through the theme, back-of-box copy, artwork, everything - is making a promise to the players.*** Make sure that the actual game matches that promise. Don’t undercut your own vision.
"Is It Cake?" Mistakes
Geoff Engelstein
If the ultimate business goal is revenue, the product team's main metrics can’t be about revenue. This is because the primary function of OKRs is not to qualify for a bigger bonus, a promotion or personal validation. They should be used as a tool unjudgementally to *indicate* whether the team’s work is generating the right outcome for users. It gives clues to whether progress made is resonating with customers.
The focus on customer centric metrics eliminates the distraction and worry for the product team. It means they can be laser focussed on building the sharpist product to solve the specific user problems that have been identified by the team to be the most important to solve.
We're Zipping Up Into a New Operational Onesie.
Product Breaks
...catch up on these, and many more highlights
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