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start thinking in outcomes rather than outputs. That means rather than defining your success by the code that you ship (your output), you define success as the value that code creates for your customers and for your business (the outcomes). Rather than measuring value in features and bells and whistles, we measure success in impact—the impact we have had on our customers’ lives and the impact we have had on the sustainability and growth of our business.
Continuous Discovery Habits
Teresa Torres
A good metric is comparative. Being able to compare a metric to other time periods, groups of users, or competitors helps you understand which way things are moving. “Increased conversion from last week” is more meaningful than “2% conversion.”
Lean Analytics
Alistair Croll, Benjamin Yoskovitz
What Strategic Thinking Actually Looks Like
Strategic thinking means turning from the strategic process to the actual core questions:
**Instead of:** "What features should we build?"
**Ask:** "Which customer problems, if solved, would most directly contribute to our company's current priorities?"
**Instead of:** "Leadership hasn't told us who to focus on."
**Ask:** "Based on what we know about business goals, which segments would we focus on if we had to choose today?"
**Instead of:** "Which of [Helmer's 7 Powers](https://click.convertkit-mail2.com/8kuokvewzehoh29wkx5akhk6g2g99s3hxqgw2/owhkhwuwgz7do5tq/aHR0cHM6Ly83cG93ZXJzLmNvbS8=) is the right one to focus on?"
**Ask:** "How can we convince audiences to choose us over alternatives?"
Notice the pattern? Strategic thinking means making explicit choices within your context, even when that context is imperfect.
Why Strategic THINKING Matters More Than THE Strategy
Tim Herbig
...catch up on these, and many more highlights
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