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*Take small steps.* Rather than trying to predict outcomes, aim to test, explore, and improvise. Consider each step or action you take to be a small, brief experiment. Try something, then step back and observe what happens. Then, try again. Remember that many small steps can add up to a great big change given a little time and persistence.
Make Life Possible
Mandy Brown
Outcome-based road maps work because they help create a multiteam implementation of mission command. They are a way of articulating, in a cascading manner, the key elements we need when we direct the work of teams: The strategic intent (“We want to increase the organization’s impact by a factor of 10”) The strategic constraints (“We will do this by creating an online matching service that must be live by X date”) The definition of success (“The service will match parties at X rate”) When implemented well, outcome-based road maps help organizations create alignment, which is critical to making mission command work.
Sense and Respond
Jeff Gothelf, Josh Seiden
The most important cure is to **invest in great process**. Whatever you’re making — products, marketing, research, policy, or service — you need to have a clear, complete process for getting it done, from end-to-end. Until you do, you’ll probably be stuck in meeting hell.
Meetings are like smashing something with a hammer because you don’t have any other tools in your shop. Great process is lightweight, efficient, and adaptable. Too much is bad but not enough is worse. You need things like clear planning processes and well organized product development and design process that include all functions. And you need program managers (PgM, DpM, TpM, OMGpM) whose major job is to take care of this stuff. A great program manager can measure their worth in meetings removed.
Too Many Meetings Is Not Your Problem
Judd Antin
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