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How to frame tradeoffs effectively**1. Repetition doesn’t spoil the prayer**
If company leaders haven’t heard of or don’t care about your existing priorities, it’ll be inherently challenging to preserve them when an urgent request comes along. The more work that your team has done up front to bring leadership into the story of your priorities and strategy prior to this decision point, the less work your team will have to do when new requests come in.
This involves a lot of repetition of your priorities, your projects, and your strategy (in that order). As Eric Schmidt, the former Google CEO, used to say, **“repetition doesn’t spoil the prayer.”**
How to Communicate Tradeoffs So Leaders Will Listen
Tara Seshan
In his article “Searching for the Center of Design,” service design expert Jess McMullin defines value-centered design as follows: Value-centered design starts a story about an ideal interaction between an individual and an organization and the benefits each realizes from that interaction.
Mapping Experiences
James Kalbach
When awareness is insufficient, the other pattern I’ve found highly effective in low-authority scenarios is an approach I wrote about in *An Elegant Puzzle*, and call [model, document, and share](mailto:reader-forwarded-email/7b9afd52aed71a40540a6266556e6a5d/(/model-document-share/)):
1. Model the approach you want others to adopt. Make it easy for them to observe how you’ve changed the way you’re doing things.
2. Document the approach, the thinking behind it, and how to adopt it.
3. Share the document around. If people see you succeeding with the approach, then they’re likely to copy it from you.
Who Gets to Do Strategy? @ Irrational Exuberance
Will Larson
...catch up on these, and many more highlights
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