Join 📚 Felicity's Weekly Book Highlights
A batch of the best highlights from what Felicity's read, .
Many companies have invested in “transformation,” all claiming to use OKR, of course. But instead of using these investments as a way to become more outcome-driven, most organizations focus on [meeting due dates rather than outcomes](https://members.outcomeedge.com/i/143301848/you-are-also-dealing-with-weak-muscles).
Often the goal is simply to do something like “move to the cloud by the end of the year.” It doesn’t matter if this project made a difference or not, only that it was completed on time.
Treat Your Company as a Product
Felipe Castro
Let’s be honest. Scaling work isn't the shiniest, sexiest, or most visible thing internally and externally. In most orgs, when you do scaling work you don't get recognized for it in the same way as launching a new feature. This leads individual PMs and PM orgs to a mentality that scaling work isn't real product work. ***The reality is: you don't get recognized for doing scaling work, but when you don't do it, you will get recognized in a very negative way.***
> "*One small way Facebook rewards scaling work is by featuring a ‘Fix of the Week.’ Every week, Mark invites someone to discuss an important fix at the all-hands meeting which gives the company an opportunity to celebrate the critical, necessary work that often goes under-appreciated."* ***-* Ravi Mehta**, **former CPO at Tinder, Product at Facebook, Tripadvisor**
Product Work Beyond Product-Market Fit
Fareed Mosavat & Casey Winters
Unfortunately, it’s not as simple as talking to customers every week. That’s a good start. But we also need to consider the rest of our continuous-discovery definition: At a minimum, weekly touchpoints with customers By the team building the product Where they conduct small research activities In pursuit of a desired outcome I’ve met many teams who are good at talking to customers. But they forget that the purpose of these customer touchpoints is to conduct research in pursuit of a desired outcome. Those last two lines of the definition are critical. We aren’t doing research for research’s sake. We are doing research so that we can serve our customers in a way that creates value for our business.
Continuous Discovery Habits
Teresa Torres
...catch up on these, and many more highlights
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