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Product thought leader Shreyas Doshi has evolved a powerful model for understanding the three levels across which we need to manage our work:
- The Impact level — How important is this work to the organization as a whole?
- The Execution level — How do we take this from idea to working software in front of our clients?
- The Optics level — How are others within our org perceiving us and our work?
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Outcome-based road maps work because they help create a multiteam implementation of mission command. They are a way of articulating, in a cascading manner, the key elements we need when we direct the work of teams: The strategic intent (“We want to increase the organization’s impact by a factor of 10”) The strategic constraints (“We will do this by creating an online matching service that must be live by X date”) The definition of success (“The service will match parties at X rate”) When implemented well, outcome-based road maps help organizations create alignment, which is critical to making mission command work.
Sense and Respond
Jeff Gothelf, Josh Seiden
Shipping Time
Real-time delivery and next-day shipping are increasingly common, and buyers are becoming more demanding. Shipping time is key, and it’s tightly linked to how effectively the retailer handles logistics. E-commerce companies can most likely achieve significant operational efficiencies just by optimizing their fulfillment and shipping processes. These efficiencies turn into a competitive advantage, because they let you sell to consumers who are more interested in faster, better-quality service than the cheapest price.
Lean Analytics
Alistair Croll, Benjamin Yoskovitz
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