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A batch of the best highlights from what Felicity's read, .

Instead of just validating our ideas at the end of discovery, we started co-creating with customers from the very beginning.

Continuous Discovery Habits

Teresa Torres

Rather, the term “strategy” should mean a cohesive response to an important challenge. Unlike a stand-alone decision or a goal, a strategy is a coherent set of analyses, concepts, policies, arguments, and actions that respond to a high-stakes challenge.

Good Strategy/Bad Strategy

Richard Rumelt

Bad strategy is long on goals and short on policy or action. It assumes that goals are all you need. It puts forward strategic objectives that are incoherent and, sometimes, totally impracticable. It uses high-sounding words and phrases to hide these failings.

Good Strategy/Bad Strategy

Richard Rumelt

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