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Other teams, however, put off doing the unglamorous work of removing their dependencies and instrumenting their systems. Instead, they focused too soon on the flashier work of developing new features, which enabled them to make some satisfying early progress. Their dependencies remained, however, and the continuing drag soon became apparent as the teams lost momentum.
Working Backwards
Colin Bryar and Bill Carr
Shipping Time
Real-time delivery and next-day shipping are increasingly common, and buyers are becoming more demanding. Shipping time is key, and it’s tightly linked to how effectively the retailer handles logistics. E-commerce companies can most likely achieve significant operational efficiencies just by optimizing their fulfillment and shipping processes. These efficiencies turn into a competitive advantage, because they let you sell to consumers who are more interested in faster, better-quality service than the cheapest price.
Lean Analytics
Alistair Croll, Benjamin Yoskovitz
When awareness is insufficient, the other pattern I’ve found highly effective in low-authority scenarios is an approach I wrote about in *An Elegant Puzzle*, and call [model, document, and share](mailto:reader-forwarded-email/7b9afd52aed71a40540a6266556e6a5d/(/model-document-share/)):
1. Model the approach you want others to adopt. Make it easy for them to observe how you’ve changed the way you’re doing things.
2. Document the approach, the thinking behind it, and how to adopt it.
3. Share the document around. If people see you succeeding with the approach, then they’re likely to copy it from you.
Who Gets to Do Strategy? @ Irrational Exuberance
Will Larson
...catch up on these, and many more highlights
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