Join 📚 Felicity's Weekly Book Highlights
A batch of the best highlights from what Felicity's read, .
Blake Samic, head of Product Operations at OpenAI and previously at Uber and Stripe, describes product operations as “building the connective tissue between the teams building your technology and the teams who interact with your users.”
Product Operations
Melissa Perri and Denise Tilles
Map out the steps each actor has to take for anyone to get value from the solution. Be specific. What does each actor need to do in order for someone to get value from the solution?
Continuous Discovery Habits
Teresa Torres
Committed vs. Aspirational OKRs
OKRs have two variants, and it is important to differentiate between them: Commitments are OKRs that we agree will be achieved, and we will be willing to adjust schedules and resources to ensure that they are delivered. • The expected score for a committed OKR is 1.0; a score of less than 1.0 requires explanation for the miss, as it shows errors in planning and/or execution. By contrast, aspirational OKRs express how we’d like the world to look, even though we have no clear idea how to get there and/or the resources necessary to deliver the OKR.
• Aspirational OKRs have an expected average score of 0.7, with high variance.
Measure What Matters
John Doerr
...catch up on these, and many more highlights
Readwise