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A batch of the best highlights from what Felicity's read, .
This is the most important thing to remember about using statistics effectively. Statistics are rarely meaningful in and of themselves. Statistics will, and should, almost always be used to illustrate a relationship. It’s more important for people to remember the relationship than the number.
Made to Stick
Chip Heath and Dan Heath
To do this, members continued to run the service manually until they had clear evidence that automation was needed, and then they built only the smallest amount of software that would address the need.
Sense and Respond
Jeff Gothelf, Josh Seiden
Standardization will look different at every company, depending on your needs, but there are some core areas we all need to standardize, like idea management, roadmapping, product tool kits, and onboarding. And of course, none of this actually replaces the need for skilled product managers. These processes can only help you if the quality of the inputs is good.
Product Operations
Melissa Perri and Denise Tilles
...catch up on these, and many more highlights
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