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A batch of the best highlights from what Felicity's read, .
“Work backwards from the narrative.”
That's the key to not shipping the org chart.
Here's Sanchan (ex-head of product at Airbnb) on how narrative-led product development works:
1. Create a narrative of what you want the customer to experience and feel
2. Challenge each team to work together to deliver the narrative
3. Deliver all features that bring the narrative to life at once
This way, teams are encouraged to work together to create a compelling customer journey instead of building in their own silos.
Note by Peter Yang on Substack
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A good metric is comparative. Being able to compare a metric to other time periods, groups of users, or competitors helps you understand which way things are moving. “Increased conversion from last week” is more meaningful than “2% conversion.”
Lean Analytics
Alistair Croll, Benjamin Yoskovitz
The minimum viable product is the smallest product release that successfully achieves its desired outcomes.
User Story Mapping
Jeff Patton, Peter Economy
...catch up on these, and many more highlights
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