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A batch of the best highlights from what Felicity's read, .

So if you withhold value at the start of your book — either intentionally or accidentally — then you end up frustrating your readers and decimating your word of mouth. Nonfiction authors make this mistake all the time via the inclusion of lengthy forewords, introductions, theoretical foundations, and other speed bumps that come from a place of author ego instead of reader empathy.

Write Useful Books

Rob Fitzpatrick und Adam Rosen

A good metric changes the way you behave. This is by far the most important criterion for a metric: what will you do differently based on changes in the metric?

Lean Analytics

Alistair Croll, Benjamin Yoskovitz

Unfortunately, it’s not as simple as talking to customers every week. That’s a good start. But we also need to consider the rest of our continuous-discovery definition: At a minimum, weekly touchpoints with customers By the team building the product Where they conduct small research activities In pursuit of a desired outcome I’ve met many teams who are good at talking to customers. But they forget that the purpose of these customer touchpoints is to conduct research in pursuit of a desired outcome. Those last two lines of the definition are critical. We aren’t doing research for research’s sake. We are doing research so that we can serve our customers in a way that creates value for our business.

Continuous Discovery Habits

Teresa Torres

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