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A batch of the best highlights from what Felicity's read, .

MAXIMUM VIRTUAL PRODUCT When a minimum viable product approach isn’t possible, try a “maximum virtual product”—a hyperrealistic, exquisitely detailed model like those that Frank Gehry made for the Guggenheim Bilbao and all his buildings since and those that Pixar makes for each of its feature films before shooting.

How Big Things Get Done

Bent Flyvbjerg and Dan Gardner

The primary challenge in business is how to enable a group of people to work together effectively to deliver value to customers. **Value is defined as benefit compared with cost.** Large organizations tend to organize people into functional groups and hand work across in a sort of relay race from customer need to customer satisfaction. The problem with these functional silos is they end up operating not as a single relay team but as entirely separate teams that train independently and may have differing goals. Silos are effective for personnel management but not for cross-organizational flow.

Understanding Work as a Flow

IT Revolution

So instead of a sweeping promise, *I’m going to fix everything this year*, try a smaller, more workable commitment: • One tiny experiment this week. • One conversation you’ve been avoiding. • One boundary you can actually keep. • One shift you can repeat.

Don’t Reinvent Yourself, Redesign Your Life

Bill Burnett and Dave Evans

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