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What is our basis for taking a source as authoritative? Is it because we checked all of the person’s credentials? Is it because the source was fact-checked by Peter Canby’s team at the New Yorker? Or is it because the person has the most followers on social media and a “Verified” sticker next to their name? Authority is more mimetic than we like to believe. The fastest way to become an expert is to convince a few of the right people to call you an expert.
A belief in defending the United States and its interests was cast as regressive; the logic of this recent era has been that the nation should be allowed to wither, to die a natural death, and that our primary allegiance ought to be redirected to humanity as a whole.
While such an aspiration may have been noble, it has also been wildly premature. Our interest in protecting those dearest to us should never have been cast as standing in moral opposition to advancing and encouraging the rise of humanity at large.
Letters From the CEO
palantir.com
Within the hour, the group had generated more than fifteen different kinds of results categories. By combining some and eliminating others, they narrowed them to seven: revenue, expenses, new customer acquisition, current customer satisfaction, employee retention, market awareness, and product quality. They also decided that these should be measured monthly, because waiting a full quarter to track results didn’t give them enough opportunities to detect problems and alter activities sufficiently.
The Five Dysfunctions of a Team
Patrick M. Lencioni
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