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Who? The first question people have to answer is, “Who am I helping?” The most obvious place to start looking is among customers. For flight attendants, fast-food cashiers, teachers, priests, doctors, waiters, and salespeople, this is an easy choice. But for many employees outside the service businesses, from the CEO to the accounting clerk to the head of IT, interaction with customers is a relatively rare occurrence.
The Truth About Employee Engagement
Patrick M. Lencioni
The deceptively simple secret: Elite CEOs build systems.
The Systems of Elite CEOs: Setting the Stage for Billion-Dollar Growth
nfx.com
In order to make sure that your community’s purpose is grounded in your people’s needs, and that it expresses what you can accomplish together, consider: 1. What do my people need more of? 2. What’s the change we desire? 3. What’s the problem only we can solve together? When you have a strong hunch about who you want to get together and why you are gathering, you are better equipped to decide what to do next.
Get Together
Bailey Richardson, Kevin Huynh, and Kai Elmer Sotto
...catch up on these, and many more highlights
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