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Punishment fails frequently because the safety signals are often unclear to the child. When you punish a child, you must make sure that the danger signal—and therefore the safety signal—is completely clear. Make sure the child knows exactly what action he is being punished for. Do not indict the child or his character; indict only the specific action. It is not the child (personal, permanent, pervasive) who is bad, it is the action that is bad (impersonal, changeable, specific).
The Optimistic Child
Martin E. P. Seligman
It was a huge risk. If people thought the card reader was defective, they might disregard our whole system. But the results were just the opposite. Our tiny reader sparked conversations. People practiced their swipes until they learned how to get a good read almost every time, and then they would show off their technique to their friends. We had a conversation piece,* and the conversation was about Square.
The Innovation Stack
Jim McKelvey
STEP 3-WHAT TO DO TO CLOSE THE GAP
The final step of planning consists of undertaking new tasks or modifying old ones to close the gap between your environmental demand and what your present activities will yield. The first question is, What do you need to do to close the gap? The second is, What can you do to close the gap? Consider each question separately, and then decide what you actually will do, evaluating what effect your actions will have on narrowing he gap, and when. The set of actions you decide upon the is your strategy.
High Output Management
Andrew S. Grove
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