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These guidelines are just as important when the feedback to be given is affirmative. If you say to me, “Nice job,” it may make me feel warm and fuzzy in the moment, but it’s somewhat meaningless. What exactly did I do that you appreciated? What was the impact on you? What might I learn from this so that I can leverage my strengths in the future?
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David Bradford and Carole Robin
The only situation we could agree on was that if an employee steals from the company he should lose his job. But then a director named Chloe piped in: “I stole from the company on Monday. I had to work until eleven p.m. to finish a project. I didn’t have anything to give my kids for breakfast the next morning, so I took four mini boxes of Cheerios from the kitchen.” Well, that seemed reasonable. It only served to underline why setting rules and policies can never work well. Real life is so much more nuanced than any policy could ever address.
No Rules Rules
Reed Hastings, Erin Meyer
But you don’t have to figure out your vision all by yourself. In fact, you probably shouldn’t. Locking yourself alone in a room to create a manifesto of your single, luminous vision looks and feels indistinguishable from completely losing your mind. Get at least one person—but preferably a small group—to bounce ideas off of. Sketch out your mission together. Then fulfill it together.
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