A batch of the best highlights from what Edwin's read, .
This way of thinking, that there is only “right” and “wrong” and nothing in between, is one of the biggest obstacles to good decision-making. Because good decision-making requires a willingness to guess.
How to Decide
Annie Duke
Again, that is a very, very powerful idea. Every person is going to have a circle of competence. And it’s going to be very hard to enlarge that circle. If I had to make my living as a musician … I can’t even think of a level low enough to describe where I would be sorted out to if music were the measuring standard of the civilization.
Poor Charlie’s Almanack
Charles T. Munger, Peter D. Kaufman, John Collison, and Warren Buffett
ServiceNow set out to become the new global standard for IT service and operations management. We saw that the prior generation of help desk management products were almost universally loathed by IT people. They were rigid and technically cumbersome. IT staffs would rarely upgrade their systems because it was so time‐consuming, expensive, risky, and of marginal benefit. We set a huge goal of making life better for every IT person in the country, if not the world. Today it sometimes seems like absolutely everybody in that space is using ServiceNow.