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David Gill did occasional turns in the spotlight when the business of Manchester United demanded it, but he is emphatic that, ‘you can’t have everyone in there. You’ve got to have one spokesperson, which in the case of a football club, to my mind, is the manager.’
Consiglieri
Richard Hytner
Dave and I discussed each one of his goals and made it as specific and measurable as possible. Dave made a plan to accomplish each of the things in the write-up, spaced over the next two years. He was going to get two fitness reports (fitreps) over those two years as well, and we applied the same approach to the fitreps, making goals measurable and setting in place the tools to collect the data. Two years later, when Dave transferred off Santa Fe, his department had accomplished almost everything he’d written down, and the actual citation sounded just like our vision.
Turn the Ship Around!
L. David Marquet and Stephen R. Covey
Bright people have the capability of freaking out faster and more dramatically than anyone else.
Getting Things Done
David Allen
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