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Mining Members of teams that tend to avoid conflict must occasionally assume the role of a “miner of conflict”—someone who extracts buried disagreements within the team and sheds the light of day on them. They must have the courage and confidence to call out sensitive issues and force team members to work through them. This requires a degree of objectivity during meetings and a commitment to staying with the conflict until it is resolved. Some teams may want to assign a member of the team to take on this responsibility during a given meeting or discussion.
The Five Dysfunctions of a Team
Patrick M. Lencioni
But there is no rest for the weary. I constantly remind our employees to be afraid, to wake up every morning terrified. Not of our competition, but of our customers. Our customers have made our business what it is, they are the ones with whom we have a relationship, and they are the ones to whom we owe a great obligation. And we consider them to be loyal to us—right up until the second that someone else offers them a better service.
Invent and Wander
Walter Isaacson and Jeff Bezos
The next logical step was to go up-market and look for financial “partners” among the many corporations struggling to keep up with the pace of technological innovation during the go-go ZIRP years. Techstars was attracting many of the world’s best founders, surely some of those founders would be interested in solving problems faced by these large corporations?
Founders' Co-Op
founderscoop.com
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