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What do the following have in common: juries, most team sports, the inner cabinets of most governments, the Apostles, the smallest unit in most modern armies (usually known as a section), the number of people whose death tomorrow would really upset you? The answer is that they are all of about the same size: 12, 11–15, 12–15, 12, 11–16, 11–15, respectively. It seems there is something very odd about the number twelve in human psychology. It keeps reappearing in a variety of contexts where people have to work closely with each other.
A leaders have charisma, conviction and self-assurance. They are driven, single-minded, ruthless, competitive, risk-taking and fearless. They grasp situations quickly, cope with adversity calmly and get the best out of their Cs.
Consiglieri
Richard Hytner
Now our sales are on a sensible basis and we get results. We still make mistakes and we expect to go on making mistakes as long as we remain human beings, but we are all so close to affairs that a mistake does not get far. If a mistake be made, it is our mistake and it does not help anyone to put in time hiding it. A fair part of the time of the big, complex organization is spent in steering the effects of mistakes into other departments, and instead of an error being corrected, it is kept in the air. Our present system is not a system at all. It is direct, personal, day-by-day contact.
Men and Rubber
Harvey S. Firestone
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