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Cultivate 12 people who love you because they are worth more than 12 million people who like you.
Excellent Advice for Living
Kevin Kelly
The Sam’s launch reflects another part of my management style that applies not only to the competition, but to our own people as well. I like to keep everybody guessing. I don’t want our competitors getting too comfortable with feeling like they can predict what we’re going to do. And I don’t want our own executives feeling that way either. It’s part of my strong feeling for the necessity of constant change, for keeping people a little off balance.
Sam Walton
Sam Walton and John Huey
Our third source of competitive advantage is the subject of the next chapter. Although it is arguably a type of switching cost, the network effect is such a unique and potentially powerful economic moat that it deserves a category all its own.
The Little Book That Builds Wealth
Pat Dorsey
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