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Every crazy thing we tried hadn’t turned out as well as the ice cream machine, of course, but we hadn’t made any mistakes we couldn’t correct quickly, none so big that they threatened the business. Except, it turned out, for one little legal error we made right at the beginning. In all my excitement at becoming Sam Walton, merchant, I had neglected to include a clause in my lease which gave me an option to renew after the first five years.
Sam Walton
Sam Walton and John Huey
The fixer is less concerned with atmosphere and empathy. They are there to get the job done. Like the defender in football, they can anticipate danger, stop the opposition from attacking and prevent goals being scored. Like fixers, defenders do not always get the appropriate recognition or valuation.
Consiglieri
Richard Hytner
As principal, Lyndon occupied his first true position of authority and employed every leadership attribute he already possessed-indefatigable energy, ability to persuade, willingness to fight for what he wanted, intuition, enterprise, and initiative-to enlarge opportunities for his students and to improve their lives. The students adored him, his fellow teachers came to admire him, and he left an enduring impression upon the little community as a whole.
Leadership in Turbulent Times
Doris Kearns Goodwin
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