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Lindsay uncovered a study about different approaches to beginning a conversation with a patient. Some doctors used a more general inquiry, such as, “How can I help?” Others used more confirmatory questions, such as “I understand you’re having some sinus problems today?” With the more general inquiries, patients gave longer explanations of their concerns and mentioned more discrete and specific symptoms—so they were more likely to be homing in on the real problem. As an added bonus, the doctors who asked the more general questions also received higher evaluation scores from patients. When you ask the Lazy Question or another, more general opening question, the science tells us, you’re not only more effective, but you’re also more respected.
The Coaching Habit
Michael Bungay Stanier
Or as we would say in ecological dynamics, we want the performer to find an adaptable, functional movement solution for any set of constraints.
The Advanced Ecological Approach to Skill Development
Rob Gray
try this: Experiment with the principle of bricolage. Instead of running to the store to buy something, solve a problem using only the materials at hand. For example, use the comics or an old calendar as gift wrap. Create a meal with what you already have.
Improv Wisdom
Patricia Ryan Madson
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