Join 📚 Calepes’ Highlights
A batch of the best highlights from what Carlos ☕️'s read, .
Great companies are made up of great individual performers who work well together as a team. As CEO, you are both the architect of the culture and the central hub in the wheel of information flow that enables the team to function effectively. Your example inspires your team, and your efficiency determines the efficiency of the team. Therefore, the first thing to optimize is yourself.
The Great CEO Within
Matt Mochary, Alex MacCaw, and Misha Talavera
Whereas traditional firms organize around ongoing tasks and permanent assignments, in design shops, work flows around projects with defined terms.
Rotman on Design
Roger Martin et Karen Christensen
As the “Get” customers exercise clearly illustrates, getting a new customer is an expensive process. Thus it’s important to think now about how the company will keep, or retain, customers it’s worked so hard to get. When customers cancel a subscription, never return to a supermarket, or close a corporate purchasing account, it’s called “churn” or “attrition” (the opposite of retention!).
The Startup Owner's Manual
Steve Blank, Bob Dorf
...catch up on these, and many more highlights
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