A batch of the best highlights from what Carlos ☕️'s read, .
Arm yourself with specific knowledge, accountability, and leverage.
How to Get Rich (Without...
@naval on Twitter
In order to really find happiness, you need to continue looking for opportunities that you believe are meaningful, in which you will be able to learn new things, to succeed, and be given more and more responsibility to shoulder.
How Will You Measure Your Life?
Clayton M. Christensen, James Allworth, and Karen Dillon
As the “Get” customers exercise clearly illustrates, getting a new customer is an expensive process. Thus it’s important to think now about how the company will keep, or retain, customers it’s worked so hard to get. When customers cancel a subscription, never return to a supermarket, or close a corporate purchasing account, it’s called “churn” or “attrition” (the opposite of retention!).