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A batch of the best highlights from what Shrishty's read, .
One word of caution: If you are going to work strange names into your talk, having learned them through inquiries made for the occasion, be sure you have them exactly right; be sure you understand fully the reason for your use of the names; be sure you mention them only in a favorable way; and use them in moderation.
The Quick and Easy Way to Effective Speaking
Dale Carnegie
To be productive, I avoid responding to communications as they come in.
5 Things I Avoid to Stay Ridiculously Productive
Corey Fradin
You can let the person know that you have to check your schedule, or check a prior commitment, before you can give them an answer.
The Art of Saying NO With Grace and Respect
Charlene Richard
...catch up on these, and many more highlights
Readwise