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16. Ben Franklin Effect:
Getting someone who dislikes you to do you a favor can get them to like you, as people's identities are a story they tell themselves, and if they're kind to you they need to square their actions with their identity, so they tell themselves they like you.
My Friends, a New MEGATH...
@G_S_Bhogal on Twitter
This leads us to one of the most important insights shared by the best team leaders: frequency trumps quality. They realize that it’s less important that each check-in is perfectly executed than that it happens, every week. In the intelligence business, frequency is king. The more frequently and predictably you check in with your people or meet with your team—the more you offer your real-time attention to the reality of their work—the more performance and engagement you will get. In this sense, checking in is akin to teeth-brushing: you brush your teeth every day, and while you hope that each brushing is high quality, what’s most important is that it happens, every day. Twice-a-year super-high-quality teeth-brushing is as absurd as it sounds. So is twice-a-year super-high-quality intelligence. A team with low check-in frequency is a team with low intelligence.
Nine Lies About Work
Marcus Buckingham, Ashley Goodall
Schrödinger argued that it is not only the gas laws that derive their accuracy from the statistical properties of large numbers; all the laws of classical physics and chemistry – including the laws governing the dynamics of fluids or chemical reactions – are based on this ‘averaging of large numbers’ or ‘order from disorder’ principle.
Life on the Edge
Jim Al-Khalili and Johnjoe McFadden
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