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People are more susceptible to the moods and attitudes of the leader than of anyone else. Productive emotions would include calmness. Phil Jackson, the most successful basketball coach in history, noticed that a lot of other coaches would try to rev up the team before a game, get them excited and even angry. He found it much more productive to instill a sense of calmness that helped the players execute the game plan and not overreact to the ups and downs in the game. As part of this strategy, always keep the group focused on completing concrete tasks, which will naturally ground and calm them.
The Laws of Human Nature
Robert Greene
As Stalin, who knew something about the business of mortality, supposedly said, “One death is a tragedy; a million is a statistic.” Statistics stay silent in us. Terrorism kills, but the biggest killer remains the environment, responsible for close to 13 million deaths annually. But terrorism causes outrage, which makes us overestimate the likelihood of a potential terrorist attack—and react more violently to one when it happens. We feel the sting of man-made damage far more than that caused by nature.
The Black Swan
Nassim Nicholas Taleb
A study across four large US companies found that insufficient sleep cost almost $2,000 per employee per year in lost productivity. That amount rose to over $3,500 per employee in those suffering the most serious lack of sleep. That may sound trivial, but speak to the bean counters that monitor such things and you discover a net capital loss to these companies of $54 million annually. Ask any board of directors whether they would like to correct a single problem fleecing their company of more than $50 million a year in lost revenue and the vote will be rapid and unanimous.
Why We Sleep
Matthew Walker
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