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I worked hard to help her understand that the best way to get her kids accepted to selective schools was to help them develop their sense of purpose and to really understand who they were as unique individuals.
In my negotiating course, I tell my students that empathy is “the ability to recognize the perspective of a counterpart, and the vocalization of that recognition.” That’s an academic way of saying that empathy is paying attention to another human being, asking what they are feeling, and making a commitment to understanding their world.
Never Split the Difference
Chris Voss and Tahl Raz
Americans no longer distinguish the phrase “you’re wrong” from the phrase “you’re stupid.” To disagree is to disrespect. To correct another is to insult. And to refuse to acknowledge all views as worthy of consideration, no matter how fantastic or inane they are, is to be closed-minded.
The Death of Expertise
Tom Nichols
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