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Negotiate in their world. Persuasion is not about how bright or smooth or forceful you are. It’s about the other party convincing themselves that the solution you want is their own idea. So don’t beat them with logic or brute force. Ask them questions that open paths to your goals. It’s not about you.
Never Split the Difference
Chris Voss and Tahl Raz
When Shackleton found himself responsible for the lives of so many men in such desperate circumstances, he understood what would spell the difference between life or death: the men’s attitude. This is not something visible. It is rarely discussed or analyzed in books. There are no training manuals on the subject. And yet it was the most important factor of all.
The Laws of Human Nature
Robert Greene
12. Rally 'Round The Flag Syndrome:
During times of crisis, approval ratings of political leaders go up as people unify against the threat. This incentivizes unpopular leaders to exaggerate, fabricate, or even initiate crises (e.g. by starting wars).
Everyone, a New MEGATHRE...
@G_S_Bhogal on Twitter
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