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Nowhere can indicators—and paired indicators—be of more help than in administrative work. Having come to this realization, our company has been using measurements as a key tool to improve the productivity of administrative work for several years. The first rule is that a measurement—any measurement—is better than none. But a genuinely effective indicator will cover the output of the work unit and not simply the activity involved. Obviously, you measure a salesman by the orders he gets (output), not by the calls he makes (activity).
High Output Management
Andrew S. Grove
A beautiful question is an ambitious yet actionable question that can begin to shift the way we perceive or think about something—and that might serve as a catalyst to bring about change.
A More Beautiful Question
Warren Berger
Technology has played a central role in revolutionizing many industries and realms of human life. How we work, play, communicate, and travel have been fully transformed by technology in the past one hundred years. And yet, apart from the temporary use of remote learning during the COVID-19 pandemic, a classroom today still resembles a classroom one hundred years ago. We know the flaws of today’s education—it is one-size-fits-all yet we know each student is different, and it is expensive and cannot be scaled to poorer countries and regions with a reasonable student-to-teacher ratio. AI can play a major part in fixing these flaws and transform education.
Ai 2041
Kai-Fu Lee and Chen Qiufan
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