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Talk to someone whose circle of competence in the area is strong. Take the time to do a bit of research to at least define questions you need to ask, and what information you need, to make a good decision. If you ask a person to answer the question for you, they’ll be giving you a fish. If you ask them detailed and thoughtful questions, you’ll learn how to fish. Furthermore, when you need the advice of others, especially in higher stakes situations, ask questions to probe the limits of their circles. Then ask yourself how the situation might influence the information they choose to provide you.
The Great Mental Models
Shane Parrish, Rhiannon Beaubien
So, when it comes to your people, what should be your high-priority interrupt? If what you want is improvement, then it should be whenever someone on your team does something that really works. The goal is to consciously spend your days alert for those times when someone on your team does something so easily and effectively that it rocks you, just a little, and then to find a way of telling that person what you just saw.
Nine Lies About Work
Marcus Buckingham, Ashley Goodall
In my negotiating course, I tell my students that empathy is “the ability to recognize the perspective of a counterpart, and the vocalization of that recognition.” That’s an academic way of saying that empathy is paying attention to another human being, asking what they are feeling, and making a commitment to understanding their world.
Never Split the Difference
Chris Voss and Tahl Raz
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