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what can managers do to increase the output of their teams? Put another way, what specifically should they be doing during the day when a virtually limitless number of possible tasks calls for their attention? To give you a way to answer the question, I introduce the concept of managerial leverage, which measures the impact of what managers do to increase the output of their teams. High managerial productivity, I argue, depends largely on choosing to perform tasks that possess high leverage.
High Output Management
Andrew S. Grove
Everyone must decide for himself what is professional and appropriate here. A test might be to imagine yourself delivering a tough performance review to your friend. Do you cringe at the thought? If so, don’t make friends at work. If your stomach remains unaffected, you are likely to be someone whose personal relationships will strengthen work relationships.
High Output Management
Andrew S. Grove
If I appeal to you for emotional connection and you respond intellectually to a problem, rather than directly to me, on an attachment level I will experience that as “no response.” This is one of the reasons that the research on social support uniformly states that people want “indirect” support, that is, emotional confirmation and caring from their partners, rather than advice. Often men say that they do not know how to respond on an emotional level. But they do! They do it when they feel safe, most often with their children. The tragedy here is that a man may be doing his best to answer his wife’s concerns by offering advice and solutions, not understanding that what she is really seeking from him is emotional engagement. His engagement is the solution for her.
Hold Me Tight
Sue Johnson
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