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People are more susceptible to the moods and attitudes of the leader than of anyone else. Productive emotions would include calmness. Phil Jackson, the most successful basketball coach in history, noticed that a lot of other coaches would try to rev up the team before a game, get them excited and even angry. He found it much more productive to instill a sense of calmness that helped the players execute the game plan and not overreact to the ups and downs in the game. As part of this strategy, always keep the group focused on completing concrete tasks, which will naturally ground and calm them.
The Laws of Human Nature
Robert Greene
Today, the adoption rate in medicine remains chronically slow. One study examined the aftermath of nine major discoveries, including one finding that the pneumococcal vaccine protects adults from respiratory infections, and not just children. The study showed that it took doctors an average of seventeen years to adopt the new treatments for half of American patients. A major review published in the New England Journal of Medicine found that only half of Americans receive the treatment recommended by US national standards.
Black Box Thinking
Matthew Syed
instead of instantly focusing on individuals and the drama of the failed action, we must focus on the overall group dynamic. Fix the dynamic, create a productive culture, and not only will we avoid all of the above evils but we will trigger a much different, upward pull within the group.
The Laws of Human Nature
Robert Greene
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