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what we are really after is the performance of the organization as a whole, but that depends on how skilled and motivated the people within it are. Thus, our role as managers is, first, to train the individuals (to move them along the horizontal axis shown in the illustration on this page), and, second, to bring them to the point where self-actualization motivates them, because once there, their motivation will be self-sustaining and limitless.
High Output Management
Andrew S. Grove
Consequently, the greater efficiency that comes with size has the nonintuitive but very important consequence that on average the bigger the city, the greener it is and the smaller its per capita carbon footprint. In this sense, New York is the greenest city in the United States, whereas Santa Fe, where I live, is one of the more profligate ones. On average, each of us in Santa Fe is putting almost twice as much carbon into the atmosphere as New York.
To make public discourse more rational, issues should be depoliticized as much as is feasible. Experiments have shown that when people hear about a new policy, such as welfare reform, they will like it if it is proposed by their own party and hate it if it is proposed by the other—all the while convinced that they are reacting to it on its objective merits.
Enlightenment Now
Steven Pinker
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