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In the aftermath of the investigation the report is made available to everyone. Airlines have a legal responsibility to implement the recommendations. Every pilot in the world has free access to the data. This enables everyone to learn from the mistake, rather than just a single crew, or a single airline, or a single nation. This turbo-charges the power of learning. As Eleanor Roosevelt put it: ‘Learn from the mistakes of others. You can’t live long enough to make them all yourself.’
Black Box Thinking
Matthew Syed
In the context of building a team, trust is the confidence among team members that their peers' intentions are good, and that there is no reason to be protective or careful around the group. In essence, teammates must get comfortable being vulnerable with one another.
The Five Dysfunctions of a Team
Patrick M. Lencioni
21. Taleb’s Surgeons:
You're considering 2 people for a job, one pretty, one ugly. In achievements they're equal. Who do you hire?
The pretty one?
No! The ugly one. They accomplished just as much while having a bias against them.
Always factor in other people's prejudices.
My Friends, a New MEGATH...
@G_S_Bhogal on Twitter
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