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“How long do you spend making sure you have all the facts right before you criticize somebody? How long do you spend making sure you have all the facts right before you praise somebody?” Ideally you’d spend just as long getting the facts right for praise as for criticism.
Still, the fact of the matter is that many of those American higher educational institutions are failing to provide to their students the basic knowledge and skills that form expertise. More important, they are failing to provide the ability to recognize expertise and to engage productively with experts and other professionals in daily life. The most important of these intellectual capabilities, and the one most under attack in American universities, is critical thinking: the ability to examine new information and competing ideas dispassionately, logically, and without emotional or personal preconceptions.
The Death of Expertise
Tom Nichols
There are three ways to make some progress. 1. Ask the right question. If you ask, “Can I turn around this whole organization?” the answer, unfortunately, is no. You can’t. No single person can. But maybe that’s not the right question. Instead, ask yourself, “Is there one thing I can do tomorrow in my own domain to make things a little better?” The answer to that is almost always yes. Start small. Pile up small wins. And worry less about changing everything than about doing something.
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