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Let us apply this reasoning to September 11, 2001. Around twenty-five hundred people were directly killed by bin Laden’s group in the Twin Towers of the World Trade Center. Their families benefited from the support of all manner of agencies and charities, as they should. But, according to researchers, during the remaining three months of the year, close to one thousand people died as silent victims of the terrorists. How? Those who were afraid of flying and switched to driving ran an increased risk of death. There was evidence of an increase of casualties on the road during that period; the road is considerably more lethal than the skies. These families got no support—they did not even know that their loved ones were also the victims of bin Laden.
The Black Swan
Nassim Nicholas Taleb
This is the true lesson in leading from the real world: a leader is someone who has followers, plain and simple. The only determinant of whether anyone is leading is whether anyone else is following. This might seem like an obvious statement, until we recall how easily we overlook its implications. Followers—their needs, their feelings, their fears and hopes—are strangely absent when we speak of leaders as exemplars of strategy, execution, vision, oratory, relationships, charisma, and so on. The idea of leadership is missing the idea of followers. It’s missing the idea that our subject here is, at heart, a question of a particularly human relationship—namely, why anyone would choose to devote his or her energies to, and to take risks on behalf of, someone else. And, in that, it’s missing the entire point.1
Nine Lies About Work
Marcus Buckingham, Ashley Goodall
Some management bloviators will advise you simply to hire the right people and then leave them alone. Dick Costolo, Twitter’s CEO from 2010–2015, explained succinctly how crazy this advice is. “That’s like saying, to have a good marriage, marry the right person and then avoid spending any time with them. Ridiculous, right?” he exclaimed. “Imagine if I went home and told my wife, ‘I don’t want to micromanage you, so I’m not going to spend any time with you or the kids this year.’”
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