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The scorecard is composed of three parts: the job’s mission, outcomes, and competencies. Together, these three pieces describe A performance in the role—what a person must accomplish, and how. They provide a clear linkage between the people you hire and your strategy.
Who
Geoff Smart, Randy Street
Leaders must get across the why as well as the what. Their people need more than milestones for motivation. They are thirsting for meaning, to understand how their goals relate to the mission. And the process can’t stop with unveiling top-line OKRs at a quarterly all-hands meeting. As LinkedIn CEO Jeff Weiner likes to say, “When you are tired of saying it, people are starting to hear it.”
Measure What Matters
John Doerr
Einstein was deliberate in choosing which questions to tackle: In one of his more well-traveled quotes—which he may or may not have actually said—he reckoned that if he had an hour to solve a problem and his life depended on it, he’d spend the first fifty-five minutes making sure he was answering the right question. With so much evidence in its favor and with everyone from Einstein to Jobs in its corner, why, then, is questioning underappreciated in business, undertaught in schools, and underutilized in our everyday lives?
A More Beautiful Question
Warren Berger
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