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The emphasis here should not be on why questions (“Why didn’t that work?” or “Why do you think you should do that?”), because these take both of you backward and upward into a fuzzy retrospective world of conjecture and concepts. Instead, rely on your what questions (“What do you actually want to have happen?” or “What are a couple of actions you could take right now?”).
Nine Lies About Work
Marcus Buckingham, Ashley Goodall
The Law of Very Large Numbers: Given a wide enough dataset, any pattern can be observed. A million to one odds happen 8 times a day in NYC (population 8 million). The world hasn't become crazier, we're just seeing more of everything.
My Peoples, the Time Has...
@G_S_Bhogal on Twitter
Ultimately, though, bosses are responsible for results. They achieve these results not by doing all the work themselves but by guiding the people on their teams. Bosses guide a team to achieve results.
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