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When you go into a store, instead of telling the salesclerk what you “need,” you can describe what you’re looking for and ask for suggestions. Then, once you’ve picked out what you want, instead of hitting them with a hard offer, you can just say the price is a bit more than you budgeted and ask for help with one of the greatest-of-all-time calibrated questions: “How am I supposed to do that?” The critical part of this approach is that you really are asking for help and your delivery must convey that. With this negotiating scheme, instead of bullying the clerk, you’re asking for their advice and giving them the illusion of control.
Never Split the Difference
Chris Voss and Tahl Raz
39. The Opinion Economy:
The rise of social media as the primary mode of interaction has caused us to overvalue opinions as a gauge of character. We are now defined more by what we say than what we actually do, and words, unlike deeds, are cheap and easy to counterfeit.
My Friends, a New MEGATH...
@G_S_Bhogal on Twitter
The Speed Paradox
Sometimes you have to slow down to speed up.
Slowing down gives you the time to be deliberate with your actions.
You can focus on leverage and ROI—you can determine how to deploy your fixed resources more effectively.
Slow is smooth and smooth is fast.
These Paradoxes Will Cha...
@SahilBloom on Twitter
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