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When measured empirically, people were happier at work and less happy relaxing that they suspected. And as the ESM studies confirmed, the more such flow experiences that occur in a given week, the higher the subject's life satisfaction. Human beings, it seems, are at their best when immersed deeply in something challenging
We must recognize that no amount of formal planning can anticipate changes such as globalization and the information revolution we’ve referred to above. Does that mean that you shouldn’t plan? Not at all. You need to plan the way a fire department plans. It cannot anticipate where the next fire will be, so it has to shape an energetic and efficient team that is capable of responding to the unanticipated as well as to any ordinary event.
High Output Management
Andrew S. Grove
Label your counterpart’s fears to diffuse their power. We all want to talk about the happy stuff, but remember, the faster you interrupt action in your counterpart’s amygdala, the part of the brain that generates fear, the faster you can generate feelings of safety, well-being, and trust.
Never Split the Difference
Chris Voss and Tahl Raz
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