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It’s as if you had never tasted a green mango and you ask me, “What does it taste like?” I’d say to you, “Sour,” but in giving you a word, I’ve put you off the track. Try to understand that. Most people aren’t very wise; they seize upon the word—upon the words of scripture, for example—and they get it all wrong. “Sour,” I say, and you ask, “Sour like vinegar, sour like a lemon?” No, not sour like a lemon, but sour like a mango.
Awareness
Anthony De Mello and J. Francis Stroud
Raise your standards, pick up the pace, sharpen your focus, and align your people. You don't need to bring in reams of consultants to examine everything that is going on. What you need on day one is to ratchet up expectations, energy, urgency, and intensity.
Basketball experts seized on random streaks as patterns in players’ shooting that didn’t exist. Arthritis sufferers found patterns in suffering that didn’t exist. “We attribute this phenomenon to selective matching,” Tversky and Redelmeier wrote.† “. . . For arthritis, selective matching leads people to look for changes in the weather when they experience increased pain, and pay little attention to the weather when their pain is stable. . . . [A] single day of severe pain and extreme weather might sustain a lifetime of belief in a relation between them.”
The Undoing Project
Michael Lewis
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