A batch of the best highlights from what Armand's read, .
People spend years of sixty-, seventy-, eighty-hour weeks building their base of knowledge and experience before going out into practice on their own—whether they are doctors or professors or lawyers or engineers. They have sought to perfect themselves. It is not clear how we could produce substantially more expertise than we already have. Yet our failures remain frequent. They persist despite remarkable individual ability.
The Checklist Manifesto
Atul Gawande
When we turn pro, we stop running from our fears. We turn around and face them.
Turning Pro
Steven Pressfield
Few things offer greater return on less investment than praise—offering credit to someone in your organization who has stepped up and done the job.