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The most precious gift you can give to the one you love is your true presence. So the first mantra is very simple: “Dear one, I am here for you.”
Whoever you’re dealing with, your goal is to make them watch you achieve what they could never have done themselves. You want them thinking how amazing you are. Take their negativity and use it to dominate their task with everything you’ve got. Take their motherfucking soul!
Can't Hurt Me
David Goggins
Bezos refined the formula even further. Every time a new feature or product was proposed, he decreed that the narrative should take the shape of a mock press release. The goal was to get employees to distill a pitch into its purest essence, to start from something the customer might see—the public announcement—and work backward. Bezos didn’t believe anyone could make a good decision about a feature or a product without knowing precisely how it would be communicated to the world—and what the hallowed customer would make of it.
The Everything Store
Brad Stone
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