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No voter can master every issue, and few voters try. Any democratic system must cope with that. Referendums, instead, invite us to ignore the question, give the snake-oil peddlers an edge, concentrate our ignorance into a tightly focused beam, and hold nobody accountable for results. They magnify the vulnerabilities of our democracies and diminish their defences.
How Referendums Break Democracies
Fran Monks
To round out what it means to be cool, throw in the universal truths Don Miguel Ruiz prescribed in his book The Four Agreements: Be impeccable with your word. Don’t take anything personally. Don’t make assumptions. Always do your best.
Hacking Work
Bill Jensen and Josh Klein
Effective facilitators, like good DJs, can sense and respond to the mood the room.
Becoming a Better Facilitator
Brian Frank
...catch up on these, and many more highlights
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