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Data Combined with Anecdote to Tell the Whole Story Numerical data become more powerful when combined with real-life customer stories. The Dive Deep leadership principle states, “Leaders operate at all levels, stay connected to the details, audit frequently, and are skeptical when metrics and anecdotes differ. No task is beneath them.”

Working Backwards

Colin Bryar and Bill Carr

But Zwicky was also capable of insights of the most startling brilliance. In the early 1930s, he turned his attention to a question that had long troubled astronomers: the appearance in the sky of occasional unexplained points of light, new stars. Improbably he wondered if the neutron—the subatomic particle that had just been discovered in England by James Chadwick, and was thus both novel and rather fashionable—might be at the heart of things. It occurred to him that if a star collapsed to the sort of densities found in the core of atoms, the result would be an unimaginably compacted core. Atoms would literally be crushed together, their electrons forced into the nucleus, forming neutrons. You would have a neutron star. Imagine a million really weighty cannonballs squeezed down to the size of a marble and—well, you're still not even close. The core of a neutron star is so dense that a single spoonful of matter from it would weigh 200 billion pounds. A spoonful! But there was more. Zwicky realized that after the collapse of such a star there would be a huge amount of energy left over—enough to make the biggest bang in the universe. He called these resultant explosions supernovae. They would be—they are—the biggest events in creation.

A Short History of Nearly Everything

Bill Bryson

Could the impact of Hanson have been less if I had attacked her more strongly and openly immediately after her maiden speech? I think not. Pauline Hanson was an accident, but accidents constantly happen in politics. A more vigorous response from me would have intensified the frustrations felt by those Australians to whom she gave a voice, and gratuitously alienated them from me — and for what purpose, other than the political benefit of the ALP? Those frustrations were bound to surface at some point and, coming as they did from many citizens whose natural political bent was Coalition rather than Labor, it would have been foolish in the extreme for me to have treated them with the contempt urged upon me by my many critics.

Lazarus Rising

John Howard

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