A batch of the best highlights from what roger's read, .
I probably visited more headquarters offices of more discounters than anybody else—ever. I would just show up and say, “Hi, I’m Sam Walton from Bentonville, Arkansas. We’ve got a few stores out there, and I’d like to visit with Mr. So-and-So”—whoever the head of the company was—“about his business.” And as often as not, they’d let me in, maybe out of curiosity, and I’d ask lots
Sam Walton
Sam Walton and John Huey
When a company understands the jobs that arise in people’s lives, and then develops products and the accompanying experiences required in purchasing and using the product to do the job perfectly, it causes customers to instinctively “pull” the product into their lives whenever the job arises.
How Will You Measure Your Life?
Clayton M. Christensen, James Allworth, and Karen Dillon
Tonight: I remind myself that it will require iron discipline to cope with these forces, and whatever else comes my way. Back pain, bad shots, foul weather, self-loathing. It’s a form of worry, this reminder, but also a meditation. One thing I’ve learned in twenty-nine years of playing tennis: Life will throw everything but the kitchen sink in your path, and then it will throw the kitchen sink. It’s your job to avoid the obstacles. If you let them stop you or distract you, you’re not doing your job, and failing to do your job will cause regrets that paralyze you more than a bad back.